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WebPanel => Apache => Topic started by: yeknafar on February 22, 2025, 01:50:24 PM

Title: 500 Errorr
Post by: yeknafar on February 22, 2025, 01:50:24 PM: Hi Dudes

I have used fix permission but some of my subfolders give 500 error and the others give the 500 error when users want to login or surf deeper in pages.

Thanks
Title: Re: 500 Errorr
Post by: yeknafar on February 22, 2025, 08:12:09 PM: I did most of the things that can be find on the forum and the net about fixing 500 server error. Even disabled mod security too but no result.

Maybe fixing permission work better for subdomains not subfolders.
Title: Re: 500 Errorr
Post by: cyberspace on February 22, 2025, 10:38:40 PM: What WebServer setup do you use ? Is it Apache only, Nginx, nginx + apache, or something else ?
Title: Re: 500 Errorr
Post by: overseer on February 22, 2025, 10:59:24 PM: Can you give a sample directory listing (recacted if necessary)?
Title: Re: 500 Errorr
Post by: yeknafar on February 23, 2025, 06:12:02 AM: Quote from: cyberspace on February 22, 2025, 10:38:40 PM
What WebServer setup do you use ? Is it Apache only, Nginx, nginx + apache, or something else ?

Thank you for your attention and answer

It was just Apache. As I saw in Google search console we have this error about 13 days in some subdomains.
I tried to config using php fpm yesterday and reinstalled the Apache but no result.
Title: Re: 500 Errorr
Post by: yeknafar on February 23, 2025, 06:16:19 AM: Quote from: overseer on February 22, 2025, 10:59:24 PM
Can you give a sample directory listing (recacted if necessary)?

Thank you for your answer

How can I do that?
I used lS command:

blog france license.txt robots.txt wp-blog-header.php wp-includes wp-signup.php
certificate google5######5.html mk7zxw.php students wp-comments-post.php wp-links-opml.php wp-trackback.php
conversation index.php pay tube wp-config.php wp-load.php xmlrpc.php
course jadid plugin word wp-config-sample.php wp-login.php yandex_5fe2a###2ea.html
email learning readme.html wp-activate.php wp-content wp-mail.php
exams level report wp-admin wp-cron.php wp-settings.php

Is this useful? It doenot to be recacted?
Title: Re: 500 Errorr
Post by: yeknafar on February 23, 2025, 09:08:32 AM: Brother can It be a security problem? I have scanned CWP many times but no result. In security center I quarantine some things that was found.
Title: Re: 500 Errorr
Post by: cyberspace on February 23, 2025, 09:29:17 AM: The filename mk7zxw.php looks suspicious. Was it uploaded by you ? If no check it because it could be php shell or something like that.

However, you need to check the error logs of the websites to investigate why the error 500 appears. The error logs are located in:
/usr/local/apache/domlogs/DOMAIN.error.log
Title: Re: 500 Errorr
Post by: yeknafar on February 23, 2025, 09:37:40 AM: No I did not uploaded mk7zxw.php
Can I remove it directly? It is 0 bytes.

In /usr/local/apache/domlogs/DOMAIN.error.log
I see subdomains but I am using subfolders. I check them?

(Honestly I have moved from subdomain to subfolder recently but because my application is working on subdomain I keep both of them and to redirect the visitors from old subdomains to subfolders.)
Title: Re: 500 Errorr
Post by: cyberspace on February 23, 2025, 09:46:06 AM: You access the sites through the URLs like:

https://DOMAIN.COM/folder/
https://SUB.DOMAIN.COM/folder1/folderX/

Right ?

If so then check the error logs of the domains/subdomains you specify in your URLs.
Title: Re: 500 Errorr
Post by: yeknafar on February 23, 2025, 05:53:11 PM: We checked it was not malware. Nothing special found in /usr/local/apache/domlogs/DOMAIN.error.log
It is PHP or WordPress plugin. I renamed Theme and plugin folders many times and reinstalled core files too but no result.
Title: Re: 500 Errorr
Post by: overseer on February 23, 2025, 07:11:21 PM: Can you give a full long directory listing:
Code: [Select]
ls -al /home/username ls -al /home/username/public_htmlSo as to see directory permissions...