Author Topic: New Backup ( beta) not work with FTP export  (Read 4873 times)

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New Backup ( beta) not work with FTP export
« on: December 15, 2021, 04:25:12 PM »
Hello,
I have more than 10+ CWP Pro dedicaded Server on CentOS7.
And on all of this server have the same issue, the FTP backup not work, the backup process start and make the archive, but not upload via FTP.

So i think this very important features is not work propetly.
Someone have my same issue ? and have a fix?

Thank you.

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Re: New Backup ( beta) not work with FTP export
« Reply #1 on: December 18, 2021, 04:53:45 PM »
Do you have enough space on your FTP server?

Test with your FileZilla if you can actually create a folder with your FTP user.

Maybe some permissions are missing. It is also to checking your ports.




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Re: New Backup ( beta) not work with FTP export
« Reply #2 on: December 23, 2021, 08:45:37 AM »
Yes,
i Have more than 10+ Server with cwp pro, i also tried on different FTP destination with space available....
Not work, the script create only empty folder.

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Re: New Backup ( beta) not work with FTP export
« Reply #3 on: February 21, 2022, 03:33:13 PM »
Please, have you fixed this issue. I want to do remote bakcup and it does not work.
Thanks in advance.
Gonzalo

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Re: New Backup ( beta) not work with FTP export
« Reply #4 on: February 22, 2022, 01:21:32 PM »
It works just fine i been using it for months now.

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Re: New Backup ( beta) not work with FTP export
« Reply #5 on: February 23, 2022, 06:05:37 PM »
Hi,

We have tested what you report and have found no issues.

We recommend that you restart the PureFTP service and try again.

If it still doesn't work for you, we invite you to write in our support area.

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Re: New Backup ( beta) not work with FTP export
« Reply #6 on: February 23, 2022, 11:21:25 PM »
for me it also works (ftp and sftp) both no problem, i think it must be something on your site, a configuration or so