No Loader is installed, please try to run this command or contact support

Hi,

updated php to 7.2.29 and cwp stoped working.

No Loader is installed, please try to run this command or contact support: sh /scripts/update_ioncube restart

https://ibb.co/KXbtZbZ

How to fix it? Help!

Dose not work
https://wiki.centos-webpanel.com/no-loader-is-installed-please-contact-support

Hi,

Same error for me.

Tried everything,  even downloaded ioncube and replaced files. Still not working.

Any help from admin please?    WILL THERE BE AN UPDATE GLOBALY FOR CWP PRO?

php -v
PHP 7.2.29 (cli) (built: Apr 17 2020 11:43:05) ( NTS )
Copyright (c) 1997-2018 The PHP Group
Zend Engine v3.2.0, Copyright (c) 1998-2018 Zend Technologies
[root@host ~]# /usr/local/cwp/php71/bin/php -v
Cannot load the ionCube PHP Loader - it was built with configuration API320151012,NTS, whereas running engine is API320170718,NTS
Cannot load the ionCube PHP Loader - it was built with configuration API320151012,NTS, whereas running engine is API320170718,NTS
Cannot load the ionCube PHP Loader - it was built with configuration API320151012,NTS, whereas running engine is API320170718,NTS
Cannot load the ionCube PHP Loader - it was built with configuration API320151012,NTS, whereas running engine is API320170718,NTS
PHP 7.2.30 (cli) (built: Apr 23 2020 03:56:24) ( NTS )
Copyright (c) 1997-2018 The PHP Group
Zend Engine v3.2.0, Copyright (c) 1998-2018 Zend Technologies

 
Seems to me an older version for the Loader
7.1
API320151012
7.2.9
API320170718

Some info - https://stackoverflow.com/questions/29531285/cannot-load-the-ioncube-php-loader-it-was-built-with-configuration-2-2-0

If you get error like:
Cannot load the ionCube PHP Loader - it was built with configuration API320151012,NTS, whereas running engine is API320170718,NTS

then run this:

Code: [Select]

sed -i "s/ioncube_loader_lin_7.0/ioncube_loader_lin_7.2/g" /usr/local/cwp/php71/php.ini
sh /scripts/restart_cwpsrv

Now I get

This page isn’t working 192.168.11.11 is currently unable to handle this request.
HTTP ERROR 500

please post the output of

tail -n 50 /usr/local/cwpsrv/logs/error_log

Code: [Select]

tail -n 50 /usr/local/cwpsrv/logs/error_log
2020/04/24 11:22:25 [warn] 17600#0: the "ssl" directive is deprecated, use the "                                                                             listen ... ssl" directive instead in /usr/local/cwpsrv/conf.d/api.conf:8
2020/04/24 11:22:43 [warn] 17786#0: the "ssl" directive is deprecated, use the "                                                                             listen ... ssl" directive instead in /usr/local/cwpsrv/conf.d/api.conf:8
2020/04/24 11:23:17 [warn] 18104#0: the "ssl" directive is deprecated, use the "                                                                             listen ... ssl" directive instead in /usr/local/cwpsrv/conf.d/api.conf:8
2020/04/24 11:24:08 [warn] 18546#0: the "ssl" directive is deprecated, use the "                                                                             listen ... ssl" directive instead in /usr/local/cwpsrv/conf.d/api.conf:8
2020/04/24 11:24:40 [warn] 18757#0: the "ssl" directive is deprecated, use the "                                                                             listen ... ssl" directive instead in /usr/local/cwpsrv/conf.d/api.conf:8
2020/04/24 11:25:00 [warn] 18864#0: the "ssl" directive is deprecated, use the "                                                                             listen ... ssl" directive instead in /usr/local/cwpsrv/conf.d/api.conf:8
2020/04/24 11:25:18 [warn] 19096#0: the "ssl" directive is deprecated, use the "                                                                             listen ... ssl" directive instead in /usr/local/cwpsrv/conf.d/api.conf:8
2020/04/24 11:25:21 [warn] 19136#0: the "ssl" directive is deprecated, use the "                                                                             listen ... ssl" directive instead in /usr/local/cwpsrv/conf.d/api.conf:8
2020/04/24 19:10:50 [error] 19138#0: *9 open() "/usr/local/cwpsrv/htdocs/admin/f                                                                             avicon.ico" failed (2: No such file or directory), client: 192.168.11.16, server                                                                             : localhost, request: "GET /favicon.ico HTTP/1.1", host: "192.168.11.250:2031",                                                                              referrer: "https://192.168.11.250:2031/"
2020/04/24 19:14:41 [warn] 13754#0: the "ssl" directive is deprecated, use the "                                                                             listen ... ssl" directive instead in /usr/local/cwpsrv/conf.d/api.conf:8
2020/04/24 19:57:00 [warn] 27803#0: the "ssl" directive is deprecated, use the "                                                                             listen ... ssl" directive instead in /usr/local/cwpsrv/conf.d/api.conf:8
2020/04/24 19:58:24 [warn] 28481#0: the "ssl" directive is deprecated, use the "                                                                             listen ... ssl" directive instead in /usr/local/cwpsrv/conf.d/api.conf:8
2020/04/24 20:03:45 [warn] 31059#0: the "ssl" directive is deprecated, use the "                                                                             listen ... ssl" directive instead in /usr/local/cwpsrv/conf.d/api.conf:8
2020/04/24 20:13:48 [warn] 9866#0: the "ssl" directive is deprecated, use the "l                                                                             isten ... ssl" directive instead in /usr/local/cwpsrv/conf.d/api.conf:8
2020/04/24 20:13:51 [crit] 9868#0: *3 connect() to unix:/usr/local/cwp/php71/var                                                                             /sockets/cwpsrv.sock failed (2: No such file or directory) while connecting to u                                                                             pstream, client: 192.168.11.16, server: localhost, request: "GET / HTTP/1.1", up                                                                             stream: "fastcgi://unix:/usr/local/cwp/php71/var/sockets/cwpsrv.sock:", host: "1                                                                             92.168.11.250:2031"
2020/04/24 20:13:52 [crit] 9868#0: *3 connect() to unix:/usr/local/cwp/php71/var                                                                             /sockets/cwpsrv.sock failed (2: No such file or directory) while connecting to u                                                                             pstream, client: 192.168.11.16, server: localhost, request: "GET / HTTP/1.1", up                                                                             stream: "fastcgi://unix:/usr/local/cwp/php71/var/sockets/cwpsrv.sock:", host: "1                                                                             92.168.11.250:2031"
2020/04/24 20:13:52 [crit] 9868#0: *3 connect() to unix:/usr/local/cwp/php71/var                                                                             /sockets/cwpsrv.sock failed (2: No such file or directory) while connecting to u                                                                             pstream, client: 192.168.11.16, server: localhost, request: "GET / HTTP/1.1", up                                                                             stream: "fastcgi://unix:/usr/local/cwp/php71/var/sockets/cwpsrv.sock:", host: "1                                                                             92.168.11.250:2031"
2020/04/24 20:13:59 [warn] 9895#0: the "ssl" directive is deprecated, use the "l                                                                             isten ... ssl" directive instead in /usr/local/cwpsrv/conf.d/api.conf:8
2020/04/24 20:14:01 [crit] 9899#0: *3 connect() to unix:/usr/local/cwp/php71/var                                                                             /sockets/cwpsrv.sock failed (2: No such file or directory) while connecting to u                                                                             pstream, client: 192.168.11.16, server: localhost, request: "GET / HTTP/1.1", up                                                                             stream: "fastcgi://unix:/usr/local/cwp/php71/var/sockets/cwpsrv.sock:", host: "1                                                                             92.168.11.250:2031"
2020/04/24 20:14:02 [crit] 9899#0: *3 connect() to unix:/usr/local/cwp/php71/var                                                                             /sockets/cwpsrv.sock failed (2: No such file or directory) while connecting to u                                                                             pstream, client: 192.168.11.16, server: localhost, request: "GET / HTTP/1.1", up                                                                             stream: "fastcgi://unix:/usr/local/cwp/php71/var/sockets/cwpsrv.sock:", host: "1                                                                             92.168.11.250:2031"
2020/04/24 20:14:14 [crit] 9899#0: *3 connect() to unix:/usr/local/cwp/php71/var                                                                             /sockets/cwpsrv.sock failed (2: No such file or directory) while connecting to u                                                                             pstream, client: 192.168.11.16, server: localhost, request: "GET / HTTP/1.1", up                                                                             stream: "fastcgi://unix:/usr/local/cwp/php71/var/sockets/cwpsrv.sock:", host: "1                                                                             92.168.11.250:2031"
2020/04/24 20:14:15 [crit] 9899#0: *3 connect() to unix:/usr/local/cwp/php71/var                                                                             /sockets/cwpsrv.sock failed (2: No such file or directory) while connecting to u                                                                             pstream, client: 192.168.11.16, server: localhost, request: "GET / HTTP/1.1", up                                                                             stream: "fastcgi://unix:/usr/local/cwp/php71/var/sockets/cwpsrv.sock:", host: "1                                                                             92.168.11.250:2031"
2020/04/24 20:15:11 [warn] 10605#0: the "ssl" directive is deprecated, use the "                                                                             listen ... ssl" directive instead in /usr/local/cwpsrv/conf.d/api.conf:8
2020/04/24 20:16:02 [warn] 12087#0: the "ssl" directive is deprecated, use the "                                                                             listen ... ssl" directive instead in /usr/local/cwpsrv/conf.d/api.conf:8
2020/04/24 20:22:00 [warn] 14434#0: the "ssl" directive is deprecated, use the "                                                                             listen ... ssl" directive instead in /usr/local/cwpsrv/conf.d/api.conf:8
2020/04/24 20:22:46 [warn] 14669#0: the "ssl" directive is deprecated, use the "                                                                             listen ... ssl" directive instead in /usr/local/cwpsrv/conf.d/api.conf:8
2020/04/24 20:29:06 [warn] 16643#0: the "ssl" directive is deprecated, use the "                                                                             listen ... ssl" directive instead in /usr/local/cwpsrv/conf.d/api.conf:8
2020/04/24 20:29:42 [warn] 16826#0: the "ssl" directive is deprecated, use the "                                                                             listen ... ssl" directive instead in /usr/local/cwpsrv/conf.d/api.conf:8
2020/04/24 20:47:51 [error] 16830#0: *103 open() "/usr/local/cwpsrv/htdocs/admin                                                                             /favicon.ico" failed (2: No such file or directory), client: 192.168.11.16, serv                                                                             er: localhost, request: "GET /favicon.ico HTTP/1.1", host: "192.168.11.250:2031"                                                                             , referrer: "https://192.168.11.250:2031/"
2020/04/25 11:48:24 [warn] 7520#0: the "ssl" directive is deprecated, use the "l                                                                             isten ... ssl" directive instead in /usr/local/cwpsrv/conf.d/api.conf:8
2020/04/25 11:48:36 [warn] 7645#0: the "ssl" directive is deprecated, use the "l                                                                             isten ... ssl" directive instead in /usr/local/cwpsrv/conf.d/api.conf:8
2020/04/25 11:49:08 [error] 7648#0: *3 FastCGI sent in stderr: "PHP message: PHP                                                                              Fatal error:  The file /usr/local/cwpsrv/htdocs/admin/index.php was encoded by                                                                              the ionCube Encoder for PHP 5.6 and cannot run under PHP 7.1 or later.
 Please ask the provider of the script to provide a version encoded with the ion                                                                             Cube Encoder for PHP 7.1. in Unknown on line 0" while reading response header fr                                                                             om upstream, client: 192.168.11.16, server: localhost, request: "GET / HTTP/1.1"                                                                             , upstream: "fastcgi://unix:/usr/local/cwp/php71/var/sockets/cwpsrv.sock:", host                                                                             : "192.168.11.250:2031"
2020/04/25 11:49:09 [error] 7648#0: *3 FastCGI sent in stderr: "PHP message: PHP                                                                              Fatal error:  The file /usr/local/cwpsrv/htdocs/admin/index.php was encoded by                                                                              the ionCube Encoder for PHP 5.6 and cannot run under PHP 7.1 or later.
 Please ask the provider of the script to provide a version encoded with the ion                                                                             Cube Encoder for PHP 7.1. in Unknown on line 0" while reading response header fr                                                                             om upstream, client: 192.168.11.16, server: localhost, request: "GET / HTTP/1.1"                                                                             , upstream: "fastcgi://unix:/usr/local/cwp/php71/var/sockets/cwpsrv.sock:", host                                                                             : "192.168.11.250:2031"
2020/04/25 11:50:18 [warn] 8223#0: the "ssl" directive is deprecated, use the "l                                                                             isten ... ssl" directive instead in /usr/local/cwpsrv/conf.d/api.conf:8
2020/04/25 11:50:32 [warn] 8341#0: the "ssl" directive is deprecated, use the "l                                                                             isten ... ssl" directive instead in /usr/local/cwpsrv/conf.d/api.conf:8
2020/04/25 11:50:46 [error] 8344#0: *3 FastCGI sent in stderr: "PHP message: PHP                                                                              Fatal error:  The file /usr/local/cwpsrv/htdocs/admin/index.php was encoded by                                                                              the ionCube Encoder for PHP 5.6 and cannot run under PHP 7.1 or later.
 Please ask the provider of the script to provide a version encoded with the ion                                                                             Cube Encoder for PHP 7.1. in Unknown on line 0" while reading response header fr                                                                             om upstream, client: 192.168.11.16, server: localhost, request: "GET / HTTP/1.1"                                                                             , upstream: "fastcgi://unix:/usr/local/cwp/php71/var/sockets/cwpsrv.sock:", host                                                                             : "192.168.11.250:2031"
2020/04/25 11:50:47 [error] 8344#0: *3 FastCGI sent in stderr: "PHP message: PHP                                                                              Fatal error:  The file /usr/local/cwpsrv/htdocs/admin/index.php was encoded by                                                                              the ionCube Encoder for PHP 5.6 and cannot run under PHP 7.1 or later.
 Please ask the provider of the script to provide a version encoded with the ion                                                                             Cube Encoder for PHP 7.1. in Unknown on line 0" while reading response header fr                                                                             om upstream, client: 192.168.11.16, server: localhost, request: "GET / HTTP/1.1"                                                                             , upstream: "fastcgi://unix:/usr/local/cwp/php71/var/sockets/cwpsrv.sock:", host                                                                             : "192.168.11.250:2031"
2020/04/25 11:50:48 [error] 8344#0: *3 FastCGI sent in stderr: "PHP message: PHP                                                                              Fatal error:  The file /usr/local/cwpsrv/htdocs/admin/index.php was encoded by                                                                              the ionCube Encoder for PHP 5.6 and cannot run under PHP 7.1 or later.
 Please ask the provider of the script to provide a version encoded with the ion                                                                             Cube Encoder for PHP 7.1. in Unknown on line 0" while reading response header fr                                                                             om upstream, client: 192.168.11.16, server: localhost, request: "GET / HTTP/1.1"                                                                             , upstream: "fastcgi://unix:/usr/local/cwp/php71/var/sockets/cwpsrv.sock:", host                                                                             : "192.168.11.250:2031"
2020/04/25 11:50:48 [error] 8344#0: *3 FastCGI sent in stderr: "PHP message: PHP                                                                              Fatal error:  The file /usr/local/cwpsrv/htdocs/admin/index.php was encoded by                                                                              the ionCube Encoder for PHP 5.6 and cannot run under PHP 7.1 or later.
 Please ask the provider of the script to provide a version encoded with the ion                                                                             Cube Encoder for PHP 7.1. in Unknown on line 0" while reading response header fr                                                                             om upstream, client: 192.168.11.16, server: localhost, request: "GET / HTTP/1.1"                                                                             , upstream: "fastcgi://unix:/usr/local/cwp/php71/var/sockets/cwpsrv.sock:", host                                                                             : "192.168.11.250:2031"
2020/04/25 12:00:34 [warn] 2821#0: the "ssl" directive is deprecated, use the "l                                                                             isten ... ssl" directive instead in /usr/local/cwpsrv/conf.d/api.conf:8
2020/04/25 12:15:33 [error] 2824#0: *3 FastCGI sent in stderr: "PHP message: PHP                                                                              Fatal error:  The file /usr/local/cwpsrv/htdocs/admin/index.php was encoded by                                                                              the ionCube Encoder for PHP 5.6 and cannot run under PHP 7.1 or later.
 Please ask the provider of the script to provide a version encoded with the ion                                                                             Cube Encoder for PHP 7.1. in Unknown on line 0" while reading response header fr                                                                             om upstream, client: 192.168.11.16, server: localhost, request: "GET / HTTP/1.1"                                                                             , upstream: "fastcgi://unix:/usr/local/cwp/php71/var/sockets/cwpsrv.sock:", host                                                                             : "192.168.11.250:2031"
2020/04/25 12:15:33 [error] 2824#0: *3 FastCGI sent in stderr: "PHP message: PHP                                                                              Fatal error:  The file /usr/local/cwpsrv/htdocs/admin/index.php was encoded by                                                                              the ionCube Encoder for PHP 5.6 and cannot run under PHP 7.1 or later.
 Please ask the provider of the script to provide a version encoded with the ion                                                                             Cube Encoder for PHP 7.1. in Unknown on line 0" while reading response header fr                                                                             om upstream, client: 192.168.11.16, server: localhost, request: "GET / HTTP/1.1"                                                                             , upstream: "fastcgi://unix:/usr/local/cwp/php71/var/sockets/cwpsrv.sock:", host                                                                             : "192.168.11.250:2031"

From Sandeep to several complaining of the same issue

Hello,

Test what is the cwp PHP version and if it is updated to 7.2

/usr/local/cwp/php71/bin/php -v
PHP 7.2.30

if PHP was not updated to 7.2 then try manually
yum update cwpphp --enablerepo=cwp

**Manual update CentOS 7 (ignore if you have CentOS 6)**
```
chattr -i -R /usr/local/cwpsrv/htdocs
cd /usr/local/cwpsrv/htdocs
wget static.cdn-cwp.com/files/cwp/el7/cwp-el7-0.9.8.961.zip
unzip -o -q cwp-el7-0.9.8.961.zip
rm -f cwp-el7-0.9.8.961.zip
```

**Manual update CentOS 6 (ignore if you have CentOS 7)**
```
chattr -i -R /usr/local/cwpsrv/htdocs
cd /usr/local/cwpsrv/htdocs
wget dl1.centos-webpanel.com/files/cwp/cwp2-0.9.8.765.zip
unzip -o cwp2-0.9.8.765.zip
rm -f cwp2-0.9.8.765.zip
```


**Manual update for services (This steep must be done for CentOS 6 and 7)**
```
cd /usr/local/cwpsrv/var/services/
wget static.cdn-cwp.com/files/cwp/el7/cwp-services.zip
unzip -o -q cwp-services.zip
rm -f cwp-services.zip
```

Test if all is ok, it should run update without errors
```
sh /scripts/update_cwp
```

If you get error like:
> Cannot load the ionCube PHP Loader - it was built with configuration API320151012,NTS, whereas running engine is API320170718,NTS

then run this:

```
sed -i "s/ioncube_loader_lin_7.0/ioncube_loader_lin_7.2/g" /usr/local/cwp/php71/php.ini
sh /scripts/restart_cwpsrv

Worked, I reinstalled it on my centos 6, thanks a lot 

Did you do the manual update of the files?

try /scripts/update_cwp

From Sandeep to several complaining of the same issue

Hello,

Test what is the cwp PHP version and if it is updated to 7.2

/usr/local/cwp/php71/bin/php -v
PHP 7.2.30

if PHP was not updated to 7.2 then try manually
yum update cwpphp --enablerepo=cwp

**Manual update CentOS 7 (ignore if you have CentOS 6)**
```
chattr -i -R /usr/local/cwpsrv/htdocs
cd /usr/local/cwpsrv/htdocs
wget static.cdn-cwp.com/files/cwp/el7/cwp-el7-0.9.8.961.zip
unzip -o -q cwp-el7-0.9.8.961.zip
rm -f cwp-el7-0.9.8.961.zip
```

**Manual update CentOS 6 (ignore if you have CentOS 7)**
```
chattr -i -R /usr/local/cwpsrv/htdocs
cd /usr/local/cwpsrv/htdocs
wget dl1.centos-webpanel.com/files/cwp/cwp2-0.9.8.765.zip
unzip -o cwp2-0.9.8.765.zip
rm -f cwp2-0.9.8.765.zip
```


**Manual update for services (This steep must be done for CentOS 6 and 7)**
```
cd /usr/local/cwpsrv/var/services/
wget static.cdn-cwp.com/files/cwp/el7/cwp-services.zip
unzip -o -q cwp-services.zip
rm -f cwp-services.zip
```

Test if all is ok, it should run update without errors
```
sh /scripts/update_cwp
```

If you get error like:
> Cannot load the ionCube PHP Loader - it was built with configuration API320151012,NTS, whereas running engine is API320170718,NTS

then run this:

```
sed -i "s/ioncube_loader_lin_7.0/ioncube_loader_lin_7.2/g" /usr/local/cwp/php71/php.ini
sh /scripts/restart_cwpsrv

Thank you, Worked for me.

About my installation. Mine is PHP7.2.3.

thank you so much you saved me a lot of time .. worked for me too CentOS 6 it was running PHP 7.2.30 ..

Yes, manually reinstalled like you said, thanks a lot, hope it will help and work for others to. 

I have done all above steps, but I can't go to my VM!
Aany one help me?

With the Same Issue, I followed and resolved
http://forum.centos-webpanel.com/index.php?topic=8793.msg30690;topicseen#msg30690