CWP admin login to white blank page

https://my-ip:2030/

When I enter, it opens a white blank page and also does not open web pages at all.

check logs from /usr/local/cwpsrv/logs/error_log

I am now encountering this exact issue on one of my 3 CWP Pro servers. I can view the hosted websites, login to webmail and via SSH. But attempting to load the CWP Pro Admin panel only shows a blank white screen. Thus far I have been able to determine that the /scripts directory is full of empty files, so it is not possible to do a CWP update by that means:

Code: [Select]

ls -al /scripts/scripts
total 12
drwxr-x---  2 root root 4096 Aug 27 08:23 .
drwxr-x---. 3 root root 4096 Aug 27 08:23 ..
-rwxr-xr-x  1 root root    0 Aug 27 08:23 add_alert
-rwxr-xr-x  1 root root    0 Aug 27 08:23 apache_mpm_calculator
-rwxr-xr-x  1 root root    0 Aug 27 08:23 autossl_fix_tmp_path
-rwxr-xr-x  1 root root    0 Aug 27 08:23 autossl_generate_apache_conf
-rwxr-xr-x  1 root root    0 Aug 27 08:23 autossl_reload
-rwxr-xr-x  1 root root    0 Aug 27 08:23 cgroups_blkio
-rwxr-xr-x  1 root root    0 Aug 27 08:23 check_api
-rwxr-xr-x  1 root root    0 Aug 27 08:23 check_postqueue
-rwxr-xr-x  1 root root    0 Aug 27 08:23 checkdb
-rwxr-xr-x  1 root root    0 Aug 27 08:23 chroot_remove
-rwxr-xr-x  1 root root    0 Aug 27 08:23 clamd_fix_100_cpu_usage
-rwxr-xr-x  1 root root    0 Aug 27 08:23 cpanel_addhandlers
-rwxr-xr-x  1 root root    0 Aug 27 08:23 cwp_api
-rwxr-xr-x  1 root root    0 Aug 27 08:23 cwp_bruteforce_protection
-rwxr-xr-x  1 root root    0 Aug 27 08:23 cwp_monitor
-rwxr-xr-x  1 root root    0 Aug 27 08:23 cwp_set_memory_limit
-rwxr-xr-x  1 root root    0 Aug 27 08:23 cwp_version
-rwxr-xr-x  1 root root    0 Aug 27 08:23 cwpsecure_update_rules
-rwxr-xr-x  1 root root    0 Aug 27 08:23 cwpsrv_rebuild_user_conf
-rwxr-xr-x  1 root root    0 Aug 27 08:23 disk_check
-rwxr-xr-x  1 root root    0 Aug 27 08:23 dns_sync_slave2
-rwxr-xr-x  1 root root    0 Aug 27 08:23 dso_handler_remove
-rwxr-xr-x  1 root root    0 Aug 27 08:23 el8_stream_convert_to_cwp_stable
-rwxr-xr-x  1 root root    0 Aug 27 08:23 generate_hostname_ssl
-rwxr-xr-x  1 root root    0 Aug 27 08:23 hostname_ssl_restart_services
-rwxr-xr-x  1 root root    0 Aug 27 08:23 image_rebuild_server_config
-rwxr-xr-x  1 root root    0 Aug 27 08:23 install_acme
-rwxr-xr-x  1 root root    0 Aug 27 08:23 install_api
-rwxr-xr-x  1 root root    0 Aug 27 08:23 install_cbpolicyd
-rwxr-xr-x  1 root root    0 Aug 27 08:23 install_imagick
-rwxr-xr-x  1 root root    0 Aug 27 08:23 install_net2ftp
-rwxr-xr-x  1 root root    0 Aug 27 08:23 install_netdata
-rwxr-xr-x  1 root root    0 Aug 27 08:23 install_pure-ftpd_tls
-rwxr-xr-x  1 root root    0 Aug 27 08:23 install_supportKey
-rwxr-xr-x  1 root root    0 Aug 27 08:23 install_terminal
-rwxr-xr-x  1 root root    0 Aug 27 08:23 list_subdomains
-rwxr-xr-x  1 root root    0 Aug 27 08:23 mysql_fix_myisam_tables
-rwxr-xr-x  1 root root    0 Aug 27 08:23 mysql_set_max_connections
-rwxr-xr-x  1 root root    0 Aug 27 08:23 mysql_show_max_connections
-rwxr-xr-x  1 root root    0 Aug 27 08:23 net_show_connections
-rwxr-xr-x  1 root root    0 Aug 27 08:23 open_basedir-suphp
-rwxr-xr-x  1 root root    0 Aug 27 08:23 php_big_file_upload
-rwxr-xr-x  1 root root    0 Aug 27 08:23 reload_cwpsrv
-rwxr-xr-x  1 root root    0 Aug 27 08:23 restart_cwpsrv
-rwxr-xr-x  1 root root    0 Aug 27 08:23 restart_httpd
-rwxr-xr-x  1 root root    0 Aug 27 08:23 security_is_my_server_hacked
-rwxr-xr-x  1 root root    0 Aug 27 08:23 softaculous_fix_update
-rwxr-xr-x  1 root root    0 Aug 27 08:23 stats_goaccess
-rwxr-xr-x  1 root root    0 Aug 27 08:23 system_info
-rwxr-xr-x  1 root root  0 Aug 27 08:23 update_cwp
-rwxr-xr-x  1 root root    0 Aug 27 08:23 upgrade_mysql
-rwxr-xr-x  1 root root    0 Aug 27 08:23 user_backup
-rwxr-xr-x  1 root root    0 Aug 27 08:23 varnish_clear_cache
-rwxr-xr-x  1 root root    0 Aug 27 08:23 whoowns
I SCP'd that directory over from another CWP server. However, seeing that the update_cwp script is calling a cron run of another script, then I noticed that this directory is also empty!
/usr/local/cwpsrv/htdocs/resources/admin/include/
So the CWP update run via cron will never complete because thie file it calls doesn't exist:

Code: [Select]

/usr/local/cwp/php71/bin/php -d max_execution_time=1000000 -q /usr/local/cwpsrv/htdocs/resources/admin/include/cron.phpWhat is my best course of recovery? Is there a way to manually re-update CWP without having to start over from scratch?

So, now just like this other post:
https://forum.centos-webpanel.com/index.php?topic=7380.0
I am seeing the exact same error:

Code: [Select]

sh /scripts/update_cwp


====================================================
============= CentOS Web Panel Cron ================
====================================================


###########################
Firewall Flush Daily Blocks
###########################


######################
Update Server Packages
######################
PHP Warning:  mysqli_connect(): (HY000/1045): Access denied for user 'postfix'@'localhost' (using password: YES) in /usr/local/cwpsrv/htdocs/resources/admin/include/functions.php on line 0
PHP Fatal error:  Uncaught Error: Call to undefined function mysql_countRows() in /usr/local/cwpsrv/htdocs/resources/admin/include/cron.php:0
Stack trace:
#0 {main}
  thrown in /usr/local/cwpsrv/htdocs/resources/admin/include/cron.php on line 0

Hi.
I got the same error. The link above didn't help.

How did you fix it?

The admin page is blank.
When i try to update_cwp, got the same error of undefined function mysql_countRows()

cd /usr/local/cwpsrv/htdocs

wget static.cdn-cwp.com/files/cwp/el7/cwp-el7-0.9.8.1048.zip
unzip -o -q cwp-el7-0.9.8.1048.zip
rm -f cwp-el7-0.9.8.1048.zip

cd /usr/local/cwpsrv/htdocs

wget static.cdn-cwp.com/files/cwp/el7/cwp-el7-0.9.8.1048.zip
unzip -o -q cwp-el7-0.9.8.1048.zip
rm -f cwp-el7-0.9.8.1048.zip

why not cwp-el7-0.9.8.1127.zip ?

Sure.  Use whatever the latest version available.  I wasn't going hunting for the latest version

I'm getting the same problem!
I have done with all guide above, but can't fix it.
Please help me check and fix!
Thank you in advanced,

Just got hit with this issue got the ADMIN panel working but the user panel is still all white. Anyone find a good solution?

This did it: https://forum.centos-webpanel.com/index.php?topic=9136.msg32002#msg32002

-Dave