Indeed, just to put out a public notice: don't err on the side of too little info if you want help on the forum. We generally need the basic distro info, possibly your hardware config, to know if it's VPS or a full bare metal or dedicated VM, and for sure we need relevant log entries and error messages. So don't hold back, go full TMI mode (too much information). Because it actually isn't TMI -- it's what we need to help you solve your problem!