Control Web Panel

WebPanel => CentOS 7 Problems => Topic started by: sun on April 01, 2019, 05:04:23 PM

Title: I can not delete a user
Post by: sun on April 01, 2019, 05:04:23 PM
hello, I would like some help.
Three of the users can not be deleted.
when I try to delete them, the message appears: "User Account Removal FAILED! User account folder still exists!" and then when I go to "edit_account" the message "ERROR!" is displayed in / etc / passwd file, please try to recreate it manually. ****** "

I have tried to fix it with "Fix Account Permissions" without result.

does anyone have any idea how to fix it?
thanks

image:
https://imgur.com/nyxCAko
Title: Re: I can not delete a user
Post by: evansa on April 01, 2019, 10:00:35 PM
Hello,

Please go to /home and delete the user folders.
Please make sure u have backup of those users
Title: Re: I can not delete a user
Post by: sun on April 02, 2019, 12:24:26 PM
I have tried with the File Manager but it is not deleted
Title: Re: I can not delete a user
Post by: studio4host on April 02, 2019, 09:59:39 PM
the best would be that you contact cwp support via contact page