Author Topic: user can't login after automatique update cwp today  (Read 652 times)

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user can't login after automatique update cwp today
« on: November 29, 2017, 11:00:38 AM »
Hi guys,

i have 2 problems:

1- still 1hour ago my user account can't login in cwp after a automatique update cwp and then happen this when trying login with user:

This is admin area!!!
*> Login to NEW User Panel <*

when i click on link he try to redirect me to my local IP:2082 but after few seconds connexion timeout. i can login without problem with root.
some ideas?

2- my cwp is on one instance google cloud. i have setup all with sendgrid redirect and work fine but the only thing is i don't become anymails
some ideas?

thanks[

Apache version: Apache/2.4.29
PHP version: 7.0.20
MySQL version: 10.1.29-MariaDB
CPU Model: Intel(R) Xeon(R) CPU @ 2.30GHz
CPU Details: 4 Core (2300 MHz)
CentOS Linux release 7.4.1708
CWP version: 0.9.8.363

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Re: user can't login after automatique update cwp today
« Reply #1 on: November 29, 2017, 01:05:03 PM »
Same issue.
I was thinking I've been hacked ;D
That link redirect to LAN IP. Not to domain.
...will be nice in the future if CWP team could advice admins about some relevant changes in their software  :o
Hurry up guys... Need to fix it to save the planet from panic ;)

Tip2.Same problem accessing Softaculous from user panel.
Tip3.In user's Addons section Prestashop button lost an 'a' somewhere ;)
« Last Edit: November 29, 2017, 01:22:28 PM by TheBlacksmith »

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Re: user can't login after automatique update cwp today
« Reply #2 on: November 29, 2017, 01:38:20 PM »
try http://<your public ip>:2082

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Re: user can't login after automatique update cwp today
« Reply #3 on: November 29, 2017, 01:46:33 PM »
...sure, it will work...
Once you open that port on firewall/router.
Once you notify every customer to use that link instead the previous one.
But for now, at the same login page, the only link that appears links on the LAN and this is bad. Customers will stuck confused about it.

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Re: user can't login after automatique update cwp today
« Reply #4 on: November 29, 2017, 02:04:56 PM »
try http://<your public ip>:2082

I tried doing that (http://35.190.172.6:2082/) but 502 error 2030 is displaying the same ...

Please help... websites are working fine but the cpanel is not accessible after the auto update..

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Re: user can't login after automatique update cwp today
« Reply #5 on: November 30, 2017, 03:43:16 AM »
I have the same problem when click to "*> Login to NEW User Panel <*", the page on (http://myip:2082) is blank.

Please help me!

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Re: user can't login after automatique update cwp today
« Reply #6 on: November 30, 2017, 06:23:39 AM »
I have the same problem when click to "*> Login to NEW User Panel <*", the page on (http://myip:2082) is blank.

Please help me!

just change cwp port in browser from IP:2030 to IP:2082.

now nothing work for me, postfix dead nothing
warning: 1B255119365F: recipient_bcc_maps lookup problem
warning: maildrop/19BAD195DBCC: error writing 1B255119365F: queue file write error

how to reinstall postfix and roundcube?
« Last Edit: November 30, 2017, 06:31:19 AM by camted »

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Re: user can't login after automatique update cwp today
« Reply #7 on: November 30, 2017, 09:49:55 AM »
CWP - thanks - My users have problem too.
Did You tested it - I think not. Total amateur for me this could not happend.

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Re: user can't login after automatique update cwp today
« Reply #8 on: November 30, 2017, 10:29:59 AM »
WHat should I do to allow user login to CWP after update
any answer ??

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Re: user can't login after automatique update cwp today
« Reply #9 on: November 30, 2017, 07:17:29 PM »
same problems

cant logins with 2030 - 2031 etc, not work for logins
502 Bad Gateway

cwpsrv

reboot, reinstall cwprsv... nothing

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Re: user can't login after automatique update cwp today
« Reply #10 on: November 30, 2017, 08:07:43 PM »
ok guys for the access in cwp, juste change the port like i said bevor from http://ip:2030 to 2082, try also with https and 2083.
don't forget maybe to clean browser cache
« Last Edit: November 30, 2017, 08:09:23 PM by camted »

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Re: user can't login after automatique update cwp today
« Reply #11 on: November 30, 2017, 08:35:12 PM »
nah, for me same... and i try 3 browser....

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Re: user can't login after automatique update cwp today
« Reply #12 on: December 01, 2017, 02:51:54 AM »
Yesterday, I've paid 7$ to send a request ticket to support dept. They connected to my server via ssh port and fixed this problems. Now, every things ok but they did'nt talk to me the raison why and how to fix it :)

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Re: user can't login after automatique update cwp today
« Reply #13 on: December 02, 2017, 04:52:02 PM »
I Have Same Problem Pliss Help Me

first user can not login
then i update then reboot then like this

If I see Log Like This

Code: [Select]
Dec  2 23:44:09 ns1 php-fpm: [02-Dec-2017 23:44:09] ERROR: [/usr/local/cwp/php71/etc/php-fpm.d/users/global.conf:2] unknown entry 'listen'
Dec  2 23:44:09 ns1 php-fpm: [02-Dec-2017 23:44:09] ERROR: Unable to include /usr/local/cwp/php71/etc/php-fpm.d/users/global.conf from /usr/local/cwp/php71/etc/php-fpm.d/users.conf at line 2
Dec  2 23:44:09 ns1 php-fpm: [02-Dec-2017 23:44:09] ERROR: Unable to include /usr/local/cwp/php71/etc/php-fpm.d/users.conf from /usr/local/cwp/php71/etc/php-fpm.conf at line 2
Dec  2 23:44:09 ns1 php-fpm: [02-Dec-2017 23:44:09] ERROR: failed to load configuration file '/usr/local/cwp/php71/etc/php-fpm.conf'
Dec  2 23:44:09 ns1 php-fpm: [02-Dec-2017 23:44:09] ERROR: FPM initialization failed
Dec  2 23:44:09 ns1 systemd: cwp-phpfpm.service: main process exited, code=exited, status=78/n/a
Dec  2 23:44:09 ns1 systemd: Unit cwp-phpfpm.service entered failed state.
Dec  2 23:44:09 ns1 systemd: cwp-phpfpm.service failed.

« Last Edit: December 02, 2017, 04:54:14 PM by iyoeng »

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Re: user can't login after automatique update cwp today
« Reply #14 on: December 03, 2017, 05:10:01 AM »
Can you paste here the entry of:
Code: [Select]
/usr/local/cwp/php71/etc/php-fpm.d/users/global.conf
Current uptime (FreeBSD 8.1-RELEASE-p17):
UNIX is a very simple OS, but you have to be a GENIUS to understand it ...