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WebPanel => CentOS 7 Problems => Topic started by: camted on November 29, 2017, 11:00:38 AM

Title: user can't login after automatique update cwp today
Post by: camted on November 29, 2017, 11:00:38 AM
Hi guys,

i have 2 problems:

1- still 1hour ago my user account can't login in cwp after a automatique update cwp and then happen this when trying login with user:

This is admin area!!!
*> Login to NEW User Panel <*

when i click on link he try to redirect me to my local IP:2082 but after few seconds connexion timeout. i can login without problem with root.
some ideas?

2- my cwp is on one instance google cloud. i have setup all with sendgrid redirect and work fine but the only thing is i don't become anymails
some ideas?

thanks[

Apache version: Apache/2.4.29
PHP version: 7.0.20
MySQL version: 10.1.29-MariaDB
CPU Model: Intel(R) Xeon(R) CPU @ 2.30GHz
CPU Details: 4 Core (2300 MHz)
CentOS Linux release 7.4.1708
CWP version: 0.9.8.363
Title: Re: user can't login after automatique update cwp today
Post by: TheBlacksmith on November 29, 2017, 01:05:03 PM
Same issue.
I was thinking I've been hacked ;D
That link redirect to LAN IP. Not to domain.
...will be nice in the future if CWP team could advice admins about some relevant changes in their software  :o
Hurry up guys... Need to fix it to save the planet from panic ;)

Tip2.Same problem accessing Softaculous from user panel.
Tip3.In user's Addons section Prestashop button lost an 'a' somewhere ;)
Title: Re: user can't login after automatique update cwp today
Post by: xjlin0 on November 29, 2017, 01:38:20 PM
try http://<your public ip>:2082
Title: Re: user can't login after automatique update cwp today
Post by: TheBlacksmith on November 29, 2017, 01:46:33 PM
...sure, it will work...
Once you open that port on firewall/router.
Once you notify every customer to use that link instead the previous one.
But for now, at the same login page, the only link that appears links on the LAN and this is bad. Customers will stuck confused about it.
Title: Re: user can't login after automatique update cwp today
Post by: softranet on November 29, 2017, 02:04:56 PM
try http://<your public ip>:2082

I tried doing that (http://35.190.172.6:2082/) but 502 error 2030 is displaying the same ...

Please help... websites are working fine but the cpanel is not accessible after the auto update..
Title: Re: user can't login after automatique update cwp today
Post by: kortibu on November 30, 2017, 03:43:16 AM
I have the same problem when click to "*> Login to NEW User Panel <*", the page on (http://myip:2082) is blank.

Please help me!
Title: Re: user can't login after automatique update cwp today
Post by: camted on November 30, 2017, 06:23:39 AM
I have the same problem when click to "*> Login to NEW User Panel <*", the page on (http://myip:2082) is blank.

Please help me!

just change cwp port in browser from IP:2030 to IP:2082.

now nothing work for me, postfix dead nothing
warning: 1B255119365F: recipient_bcc_maps lookup problem
warning: maildrop/19BAD195DBCC: error writing 1B255119365F: queue file write error

how to reinstall postfix and roundcube?
Title: Re: user can't login after automatique update cwp today
Post by: become on November 30, 2017, 09:49:55 AM
CWP - thanks - My users have problem too.
Did You tested it - I think not. Total amateur for me this could not happend.
Title: Re: user can't login after automatique update cwp today
Post by: become on November 30, 2017, 10:29:59 AM
WHat should I do to allow user login to CWP after update
any answer ??
Title: Re: user can't login after automatique update cwp today
Post by: robbyq on November 30, 2017, 07:17:29 PM
same problems

cant logins with 2030 - 2031 etc, not work for logins
502 Bad Gateway

cwpsrv

reboot, reinstall cwprsv... nothing
Title: Re: user can't login after automatique update cwp today
Post by: camted on November 30, 2017, 08:07:43 PM
ok guys for the access in cwp, juste change the port like i said bevor from http://ip:2030 to 2082, try also with https and 2083.
don't forget maybe to clean browser cache
Title: Re: user can't login after automatique update cwp today
Post by: robbyq on November 30, 2017, 08:35:12 PM
nah, for me same... and i try 3 browser....
Title: Re: user can't login after automatique update cwp today
Post by: kortibu on December 01, 2017, 02:51:54 AM
Yesterday, I've paid 7$ to send a request ticket to support dept. They connected to my server via ssh port and fixed this problems. Now, every things ok but they did'nt talk to me the raison why and how to fix it :)
Title: Re: user can't login after automatique update cwp today
Post by: iyoeng on December 02, 2017, 04:52:02 PM
I Have Same Problem Pliss Help Me

first user can not login
then i update then reboot then like this

If I see Log Like This

Code: [Select]
Dec  2 23:44:09 ns1 php-fpm: [02-Dec-2017 23:44:09] ERROR: [/usr/local/cwp/php71/etc/php-fpm.d/users/global.conf:2] unknown entry 'listen'
Dec  2 23:44:09 ns1 php-fpm: [02-Dec-2017 23:44:09] ERROR: Unable to include /usr/local/cwp/php71/etc/php-fpm.d/users/global.conf from /usr/local/cwp/php71/etc/php-fpm.d/users.conf at line 2
Dec  2 23:44:09 ns1 php-fpm: [02-Dec-2017 23:44:09] ERROR: Unable to include /usr/local/cwp/php71/etc/php-fpm.d/users.conf from /usr/local/cwp/php71/etc/php-fpm.conf at line 2
Dec  2 23:44:09 ns1 php-fpm: [02-Dec-2017 23:44:09] ERROR: failed to load configuration file '/usr/local/cwp/php71/etc/php-fpm.conf'
Dec  2 23:44:09 ns1 php-fpm: [02-Dec-2017 23:44:09] ERROR: FPM initialization failed
Dec  2 23:44:09 ns1 systemd: cwp-phpfpm.service: main process exited, code=exited, status=78/n/a
Dec  2 23:44:09 ns1 systemd: Unit cwp-phpfpm.service entered failed state.
Dec  2 23:44:09 ns1 systemd: cwp-phpfpm.service failed.

Title: Re: user can't login after automatique update cwp today
Post by: darkness on December 03, 2017, 05:10:01 AM
Can you paste here the entry of:
Code: [Select]
/usr/local/cwp/php71/etc/php-fpm.d/users/global.conf
Title: Re: user can't login after automatique update cwp today
Post by: xjlin0 on December 03, 2017, 04:05:43 PM
I got the same problem, on newly installed CWP, after client login in on port 2082, client see blank page:

Here is my  /usr/local/cwp/php71/etc/php-fpm.d/users/<username>.conf on my new installed CWP
Code: [Select]
[<username>]
listen = /usr/local/cwp/php71/var/sockets/<username>.sock
listen.owner = <username>
listen.group = <username>
listen.mode = 0660
user = <username>
group = <username>
request_slowlog_timeout = 5s
slowlog = /usr/local/cwp/php71/var/log/php-fpm-slowlog-<username>.log
listen.allowed_clients = 127.0.0.1
pm = ondemand
pm.max_children = 25
pm.process_idle_timeout = 15s
;listen.backlog = -1
request_terminate_timeout = 0s
rlimit_files = 131072
rlimit_core = unlimited
catch_workers_output = yes
env[HOSTNAME] = $HOSTNAME
env[TMP] = /tmp
env[TMPDIR] = /tmp
env[TEMP] = /tmp
env[PATH] = /usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin
Title: Re: user can't login after automatique update cwp today
Post by: TheBlacksmith on December 04, 2017, 03:12:02 PM
No news guys?
I'm checking everyday for updates but found nothing.
How is it possible?

Heeeey, we're not corporate but you choose long time ago...
CommunityEnterpriseOSWebPanel.
If you want to be paid for your work like a business 'like the pro feauture' tell us being explicit, remove the donation button and all word 'free'. We need to know, so we can choose.
As a donator for the cwp7 development, ans as many other we had to wait long time instead the expectations, I deserve to know.
All of us do.

And another tip. The user's panel softaculous can't work and the new wordpress and prestashop deployment is nothing about 'free choice' and works shitty.

Sorry but I'm very angry about this stucking situation.

Thinking to move back to ClearOS or similar...
...and I was thinking to buy the 'pro' few days ago!!
Title: Re: user can't login after automatique update cwp today
Post by: TheBlacksmith on December 04, 2017, 03:19:31 PM
So, meanwhile, what do you think to deliver an autodowngrade to previous working state of the system.

Other tip about something more you just didn't test...
Do you please want to play with the responsive appearence while you access from mobile browsers?
It is completely wron formatted and sometimes freezes.
The one before have never been the best, but at all, worked.
Title: Re: user can't login after automatique update cwp today
Post by: iyoeng on December 04, 2017, 07:49:36 PM
Can you paste here the entry of:
Code: [Select]
/usr/local/cwp/php71/etc/php-fpm.d/users/global.conf

@Darkness
Code: [Select]
global]
listen = /usr/local/cwp/php71/var/sockets/global.sock
listen.owner = global
listen.group = global
listen.mode = 0660
user = global
group = global
request_slowlog_timeout = 5s
slowlog = /usr/local/cwp/php71/var/log/php-fpm-slowlog-global.log
listen.allowed_clients = 127.0.0.1
pm = ondemand
pm.max_children = 25
pm.process_idle_timeout = 15s
;listen.backlog = -1
request_terminate_timeout = 0s
rlimit_files = 131072
rlimit_core = unlimited
catch_workers_output = yes
env[HOSTNAME] = $HOSTNAME
env[TMP] = /tmp
env[TMPDIR] = /tmp
env[TEMP] = /tmp
env[PATH] = /usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin

Title: Re: user can't login after automatique update cwp today
Post by: camted on December 04, 2017, 09:37:00 PM
Guys this is very strange!! no answer from Dev/support? there is clearly a bad thing in the last update. Can anyone tell me how to disable automatic update?

To Dev, it would be a better thing to let user decide about update so we can perform it wenn we are ready and wenn it's more stabil.

I want to decide myself if i make any change on my system! every time i see that my server has rebooted and i have to reboot again or rename the hostname again(google instance) this is not a nice way...


So wake up Dev!!
Title: Re: user can't login after automatique update cwp today
Post by: ahmadbagwi on December 09, 2017, 12:03:39 AM
For Google Cloud Users, you can add port 2082 to allow access in firewall
(https://www.kdesain.com/wp-content/uploads/2017/12/centos-web-panel-1.png)

and then try to access with ipserver:2082 or yourdomain:2082

(https://www.kdesain.com/wp-content/uploads/2017/12/centos-web-panel-2.png)
Title: Re: user can't login after automatique update cwp today
Post by: Generaal on December 09, 2017, 05:57:39 PM
Nice stuff!!!! >:( >:(
After updating via CWP Panel, the server accept my login anymore! Even via SSH, they won't accept the login and password!
I think, I have to look out for a better working panel.
Title: Re: user can't login after automatique update cwp today
Post by: syedmazhar on December 28, 2017, 02:52:24 PM
I had same problem.

Make sure that you can reach port 2082 using telnet connection
telnet <CentOS WebPanel IP> 2082

if you are unable to telnet webpanel IP over port 2082 from your remote management system, it means that firewall/port forwarding is not properly configured most likely on VPS/Amazon/Cloud Side and less likely on your local system..

Once telnet connection over port 2082 is successful, you should be able to connect. If you still not able to connect then make sure that
port 2082 is listening on your Centos Web  panel, using the command below to check

netstat -anp |grep -i 2082

port must be in listening state.

On side note, I also upgrade the system using Web panel yum update manager.

Any questions drop me a line..

Good luck

If you found this helpful, feel free to donate www.paypal.me/SyedMazharULHassan