Author Topic: User panel not allowing login for some users (POSSIBLE BUG) HELP!!  (Read 775 times)

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Some users can log in fine.. and I can't seem to find the cause.

as I try to log in I get "incorrect access" error in red.


This log states this error, but says that even for a user that does work.
/usr/local/cwp/php71/var/log/php-fpm.log

[11-Dec-2018 13:36:47] WARNING: [pool login] child 26206 said into stderr: "NOTICE: PHP message: PHP Notice:  Undefined variable: session_number in /usr/local/cwpsrv/var/services/users/login/index.php on line 0"
[11-Dec-2018 13:36:48] WARNING: [pool evalueator] child 26210 said into stderr: "NOTICE: PHP message: PHP Warning:  session_start(): open(/tmp/session/sess_l5mfaofogrgu8bohf6frmtei92, O_RDWR) failed: Permission denied (13) in /usr/local/cwpsrv/var/services/users/index.php on line 0"
[11-Dec-2018 13:36:49] WARNING: [pool evalueator] child 26210 said into stderr: "NOTICE: PHP message: PHP Notice:  Undefined offset:1 in /usr/local/cwpsrv/var/services/users/index.php on line 0"
[11-Dec-2018 13:36:49] WARNING: [pool evalueator] child 26210 said into stderr: "NOTICE: PHP message: PHP Notice:  Undefined offset:1 in /usr/local/cwpsrv/var/services/users/index.php on line 0"
[11-Dec-2018 13:36:49] WARNING: [pool evalueator] child 26210 said into stderr: "NOTICE: PHP message: PHP Warning:  Unknown: open(/tmp/session/sess_l5mfaofogrgu8bohf6frmtei92, O_RDWR) failed: Permission denied (13) in Unknown on line 0"
[11-Dec-2018 13:36:49] WARNING: [pool evalueator] child 26210 said into stderr: "NOTICE: PHP message: PHP Warning:  Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/tmp/session) in Unknown on line 0"

Next thought is that the User is over 8 characters long, and there was a change in CWP awhile back that made these users not work. Is there a way to change this behavior?

But the user CAN log in via SSH just fine.

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Re: User panel not allowing login for some users (POSSIBLE BUG) HELP!!
« Reply #1 on: December 11, 2018, 08:28:38 PM »
This issue was resolved with the latest CWP update, it will be updated automatically or you can run the manual update by using this command in the shell as root:

sh /scripts/update_cwp
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Re: User panel not allowing login for some users (POSSIBLE BUG) HELP!!
« Reply #2 on: December 11, 2018, 08:32:53 PM »
I ran it earlier today and it didn't update anything


[root@server scripts]# sh /scripts/update_cwp


====================================================
============= CentOS Web Panel Cron ================
====================================================


###########################
Firewall Flush Daily Blocks
###########################


######################
Update Server Packages
######################
[root@server scripts]#


Problem still exists

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Re: User panel not allowing login for some users (POSSIBLE BUG) HELP!!
« Reply #3 on: December 11, 2018, 09:26:23 PM »
my ver. CWPpro version: 0.9.8.749

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Re: User panel not allowing login for some users (POSSIBLE BUG) HELP!!
« Reply #4 on: December 11, 2018, 09:48:05 PM »
now when I try I get this: (password and user changed to protect the user)

about:blank?username=USER&password=PASSWORD

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Re: User panel not allowing login for some users (POSSIBLE BUG) HELP!!
« Reply #5 on: April 06, 2019, 10:11:49 PM »
I'm getting the same when users are trying to reset their passwords. Any fix for this?

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Re: User panel not allowing login for some users (POSSIBLE BUG) HELP!!
« Reply #6 on: April 06, 2019, 10:32:14 PM »
I had this happening on a brand new account. After I reset the account's password AND logged in as the user I was able to get the password reset working.

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Re: User panel not allowing login for some users (POSSIBLE BUG) HELP!!
« Reply #7 on: April 06, 2019, 11:13:52 PM »
This issue was resolved with the latest CWP update, it will be updated automatically or you can run the manual update by using this command in the shell as root:

sh /scripts/update_cwp

update is not working either in cron or manually.  See my other post.  This is going to become a mega problem for all users.  I lost admin panel due to expired files.  Very soon everyone will be screaming for help or a solution.  CWP has become a nightmare.