Author Topic: ClamAV issue in user panel  (Read 50 times)

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ClamAV issue in user panel
« on: February 02, 2026, 01:58:47 PM »
clamAV is installed and running in cwp admin panel and successfully running scan but under user panel it shows clamav not installed contact administrator. this happened after i migrated my cwp panel from centos 7 to almalinux 9 . it seems like some permission issue for user panel after restoring from cwp complete backup to almalinux 9 server.

does any one know how to fix this issue?

i already tried to rebuild mail server by selecting clamav/amavis option but it says already installed and running.

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Re: ClamAV issue in user panel
« Reply #1 on: February 02, 2026, 10:17:41 PM »
Did you try the Fix Permissions option in CWP UI?

User Accounts > Fix Permissions
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Re: ClamAV issue in user panel
« Reply #2 on: February 02, 2026, 10:21:03 PM »
yes already with no luck  :( :'(

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Re: ClamAV issue in user panel
« Reply #3 on: February 02, 2026, 11:59:10 PM »
Do you see some errors in:

/usr/local/cwpsrv/logs/error_log

when you open "File Management" -> "Antivirus scan" in the user level panel ?

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Re: ClamAV issue in user panel
« Reply #4 on: February 03, 2026, 08:00:00 PM »
nothing in the error logs . see the snapshot of user panel for reference.


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Re: ClamAV issue in user panel
« Reply #5 on: February 03, 2026, 08:00:39 PM »

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Re: ClamAV issue in user panel
« Reply #6 on: Today at 01:57:55 AM »
In earlier posts detailing his adventures installing CWP under AlmaLinux 9, he specifically noted that you have to install ClamAV BEFORE you install CWP:
https://forum.centos-webpanel.com/informations/tested-almalinux-9-4-beta-1-with-cwp-9-beta-0-9-8-1177/msg47238/#msg47238