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ClamAV issue in user panel
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Topic: ClamAV issue in user panel (Read 125 times)
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zeejdeej
Newbie
Posts: 78
ClamAV issue in user panel
«
on:
February 02, 2026, 01:58:47 PM »
clamAV is installed and running in cwp admin panel and successfully running scan but under user panel it shows clamav not installed contact administrator. this happened after i migrated my cwp panel from centos 7 to almalinux 9 . it seems like some permission issue for user panel after restoring from cwp complete backup to almalinux 9 server.
does any one know how to fix this issue?
i already tried to rebuild mail server by selecting clamav/amavis option but it says already installed and running.
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6Sense
Jr. Member
Posts: 116
Re: ClamAV issue in user panel
«
Reply #1 on:
February 02, 2026, 10:17:41 PM »
Did you try the Fix Permissions option in CWP UI?
User Accounts > Fix Permissions
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zeejdeej
Newbie
Posts: 78
Re: ClamAV issue in user panel
«
Reply #2 on:
February 02, 2026, 10:21:03 PM »
yes already with no luck
:'(
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cyberspace
Full Member
Posts: 456
Re: ClamAV issue in user panel
«
Reply #3 on:
February 02, 2026, 11:59:10 PM »
Do you see some errors in:
/usr/local/cwpsrv/logs/error_log
when you open "File Management" -> "Antivirus scan" in the user level panel ?
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zeejdeej
Newbie
Posts: 78
Re: ClamAV issue in user panel
«
Reply #4 on:
February 03, 2026, 08:00:00 PM »
nothing in the error logs . see the snapshot of user panel for reference.
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zeejdeej
Newbie
Posts: 78
Re: ClamAV issue in user panel
«
Reply #5 on:
February 03, 2026, 08:00:39 PM »
https://ibb.co/YB9WZTWH
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overseer
Hero Member
Posts: 1777
Re: ClamAV issue in user panel
«
Reply #6 on:
February 04, 2026, 01:57:55 AM »
In earlier posts detailing his adventures installing CWP under AlmaLinux 9, he specifically noted that you have to install ClamAV BEFORE you install CWP:
https://forum.centos-webpanel.com/informations/tested-almalinux-9-4-beta-1-with-cwp-9-beta-0-9-8-1177/msg47238/#msg47238
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zeejdeej
Newbie
Posts: 78
Re: ClamAV issue in user panel
«
Reply #7 on:
February 04, 2026, 04:01:27 PM »
is there a work around now to fix this issue without re-installing complete cwp again ?
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Starburst
Hero Member
Posts: 1708
Re: ClamAV issue in user panel
«
Reply #8 on:
February 05, 2026, 12:23:49 PM »
With AlmaLinux 9, things have to be installed in a certain way.
Including ClamAV.
If not, they will not work.
There is an old install guide running around the forums on the proper way to install AlmaLinux 9 and CWP.
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ClamAV issue in user panel