"Forbidden You don't have permission to access / on this server."

Hi,

until now everything was fine with CWP, but today when I try to load the site which is in server I get the following message:

"Forbidden

You don't have permission to access / on this server."

I'm asking for help...

BR

Venty

Hi,

the problem in Mod Security, it turns out that the module does not work well with Cyrillic ...

After stopping Mod Security the problem is solved, which is not the final solution ..?!?

BR

Venty

Pls, help...

depends on the rules you use, try with comodo...if you will still have issues you can whitelist some...but white listing more than 3-4 can be an issue.
All depends on your site type.

the site is built on prestashop, but the information is in Bulgarian language (Cyrillic alphabet and not Latin) ...
The problem occurs in all sites that display information on Cyrillic alphabet ..

comodo?!?

what rules have you selected in the mod security installer ?

kindly open your cwp admin panel and then goto user account and then click on Fix Permissions and then after that select a user in which your site is hosted which showing you the error You don't have permission to access / on this server. and then click on Fix Account Permissions  hope this will work

I see so many saying same thing and its not the fix, Yes comodo is a fix but it also requires owning a pro version of this panel, while thats just $1.00 USD per month are you aware that this comodo setting is free from comodo itself?
Also doing a fix permissions does not work, this is the default cwp mod security issue itself.
Uninstalling and reinstalling is also not a fix. Ive tried everything and CWP staff will not provide a dang answer on how to fix this. I pay for pro version but dangit I want an answer on how to properly fix this issue.

I see so many saying same thing and its not the fix, Yes comodo is a fix but it also requires owning a pro version of this panel, while thats just $1.00 USD per month are you aware that this comodo setting is free from comodo itself?
Also doing a fix permissions does not work, this is the default cwp mod security issue itself.
Uninstalling and reinstalling is also not a fix. Ive tried everything and CWP staff will not provide a dang answer on how to fix this. I pay for pro version but dangit I want an answer on how to properly fix this issue.

if you have modsecurity issue then you need to check logs and whitelist rules causing you an issue...you have instructions for that on the wiki.

comodo rules are free but note that we are using all custom scripts which keep your rules updated all the time and also you can make custom whitelist per domain (single click install/deinstall...) however you can make custom installation if you want like with any other service.

Everytime your ip address changes you need to update your whitelist for mod sec.  Simple google.  Dont forget to restart apache after that.

Hi,

until now everything was fine with CWP, but today when I try to load the site which is in server I get the following message:

"Forbidden

You don't have permission to access / on this server."

I'm asking for help...

BR

Venty

My problem solved Fix Permission.