Author Topic: Client control panel login issue  (Read 333 times)

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Client control panel login issue
« on: July 31, 2019, 05:19:54 PM »
Hello,

I am getting below error when trying to log in on client control panel


2019/07/31 06:24:49 [notice] 26991#0: *816 "^/v1/([^/]+)/?$" matches "/v1/valid_user/", client: 127.0.0.1, server: localhost, request: "POST /v1/valid_user/ HTTP/1.1", host: "127.0.0.1:2302"
2019/07/31 06:24:49 [notice] 26991#0: *816 rewritten data: "/v1/index.php", args: "method=", client: 127.0.0.1, server: localhost, request: "POST /v1/valid_user/ HTTP/1.1", host: "127.0.0.1:2302"
2019/07/31 06:24:50 [info] 26991#0: *816 client 127.0.0.1 closed keepalive connection
2019/07/31 06:24:50 [notice] 26992#0: *820 "^/v1/([^/]+)/?$" matches "/v1/generaluser/", client: 127.0.0.1, server: localhost, request: "POST /v1/generaluser/ HTTP/1.1", host: "127.0.0.1:2302"
2019/07/31 06:24:50 [notice] 26992#0: *820 rewritten data: "/v1/index.php", args: "method=", client: 127.0.0.1, server: localhost, request: "POST /v1/generaluser/ HTTP/1.1", host: "127.0.0.1:2302"
2019/07/31 06:24:50 [info] 26992#0: *820 client 127.0.0.1 closed keepalive connection
2019/07/31 06:24:50 [notice] 26992#0: *822 "^/v1/([^/]+)/?$" matches "/v1/token_valid/", client: 127.0.0.1, server: localhost, request: "POST /v1/token_valid/ HTTP/1.1", host: "127.0.0.1:2302"
2019/07/31 06:24:50 [notice] 26992#0: *822 rewritten data: "/v1/index.php", args: "method=", client: 127.0.0.1, server: localhost, request: "POST /v1/token_valid/ HTTP/1.1", host: "127.0.0.1:2302"
2019/07/31 06:24:51 [info] 26992#0: *822 client 127.0.0.1 closed keepalive connection
2019/07/31 06:24:51 [notice] 26991#0: *824 "^/v1/([^/]+)/?$" matches "/v1/updatetoken/", client: 127.0.0.1, server: localhost, request: "POST /v1/updatetoken/ HTTP/1.1", host: "127.0.0.1:2302"
2019/07/31 06:24:51 [notice] 26991#0: *824 rewritten data: "/v1/index.php", args: "method=", client: 127.0.0.1, server: localhost, request: "POST /v1/updatetoken/ HTTP/1.1", host: "127.0.0.1:2302"
2019/07/31 06:24:51 [info] 26992#0: *826 SSL_do_handshake() failed (SSL: error:14094418:SSL routines:ssl3_read_bytes:tlsv1 alert unknown ca:SSL alert number 48) while SSL handshaking, client: 127.0.0.1, server: 127.0.0.1:2302
2019/07/31 06:24:51 [info] 26991#0: *824 client 127.0.0.1 closed keepalive connection
2019/07/31 06:24:51 [notice] 26991#0: *829 "^/v1/([^/]+)/?$" matches "/v1/sendComv2", client: 127.0.0.1, server: localhost, request: "POST /v1/sendComv2 HTTP/1.1", host: "127.0.0.1:2302"
2019/07/31 06:24:51 [notice] 26991#0: *829 rewritten data: "/v1/index.php", args: "method=", client: 127.0.0.1, server: localhost, request: "POST /v1/sendComv2 HTTP/1.1", host: "127.0.0.1:2302"
2019/07/31 06:24:51 [info] 26992#0: *827 client 127.0.0.1 closed keepalive connection
2019/07/31 06:24:51 [info] 26991#0: *829 client 127.0.0.1 closed keepalive connection
2019/07/31 06:24:51 [notice] 26992#0: *831 "^/v1/([^/]+)/?$" matches "/v1/sendComv2", client: 127.0.0.1, server: localhost, request: "POST /v1/sendComv2 HTTP/1.1", host: "127.0.0.1:2302"
2019/07/31 06:24:51 [notice] 26992#0: *831 rewritten data: "/v1/index.php", args: "method=", client: 127.0.0.1, server: localhost, request: "POST /v1/sendComv2 HTTP/1.1", host: "127.0.0.1:2302"
2019/07/31 06:24:51 [info] 26992#0: *831 client 127.0.0.1 closed keepalive connection
2019/07/31 06:24:51 [notice] 26992#0: *833 "^/v1/([^/]+)/?$" matches "/v1/sendComv2", client: 127.0.0.1, server: localhost, request: "POST /v1/sendComv2 HTTP/1.1", host: "127.0.0.1:2302"
2019/07/31 06:24:51 [notice] 26992#0: *833 rewritten data: "/v1/index.php", args: "method=", client: 127.0.0.1, server: localhost, request: "POST /v1/sendComv2 HTTP/1.1", host: "127.0.0.1:2302"
2019/07/31 06:24:52 [info] 26992#0: *833 client 127.0.0.1 closed keepalive connection
2019/07/31 06:24:52 [notice] 26992#0: *835 "^/v1/([^/]+)/?$" matches "/v1/sendComv2", client: 127.0.0.1, server: localhost, request: "POST /v1/sendComv2 HTTP/1.1", host: "127.0.0.1:2302"
2019/07/31 06:24:52 [notice] 26992#0: *835 rewritten data: "/v1/index.php", args: "method=", client: 127.0.0.1, server: localhost, request: "POST /v1/sendComv2 HTTP/1.1", host: "127.0.0.1:2302"
2019/07/31 06:24:52 [info] 26992#0: *835 client 127.0.0.1 closed keepalive connection
2019/07/31 06:24:52 [notice] 26992#0: *837 "^/v1/([^/]+)/?$" matches "/v1/sendComv2", client: 127.0.0.1, server: localhost, request: "POST /v1/sendComv2 HTTP/1.1", host: "127.0.0.1:2302"
2019/07/31 06:24:52 [notice] 26992#0: *837 rewritten data: "/v1/index.php", args: "method=", client: 127.0.0.1, server: localhost, request: "POST /v1/sendComv2 HTTP/1.1", host: "127.0.0.1:2302"
2019/07/31 06:24:52 [info] 26992#0: *837 client 127.0.0.1 closed keepalive connection
2019/07/31 06:24:52 [notice] 26992#0: *839 "^/v1/([^/]+)/?$" matches "/v1/serverstatus", client: 127.0.0.1, server: localhost, request: "POST /v1/serverstatus HTTP/1.1", host: "127.0.0.1:2302"
2019/07/31 06:24:52 [notice] 26992#0: *839 rewritten data: "/v1/index.php", args: "method=", client: 127.0.0.1, server: localhost, request: "POST /v1/serverstatus HTTP/1.1", host: "127.0.0.1:2302"
2019/07/31 06:24:52 [info] 26992#0: *839 client 127.0.0.1 closed keepalive connection
2019/07/31 06:24:52 [error] 26991#0: *814 FastCGI sent in stderr: "PHP message: PHP Notice:  Undefined index: token in /usr/local/cwpsrv/var/services/users/index.php on line 0
PHP message: PHP Notice:  Undefined index: username in /usr/local/cwpsrv/var/services/users/index.php on line 0
PHP message: PHP Notice:  Undefined index: username in /usr/local/cwpsrv/var/services/users/index.php on line 0
PHP message: PHP Notice:  Undefined index: token in /usr/local/cwpsrv/var/services/users/index.php on line 0
PHP message: PHP Notice:  Undefined index: username in /usr/local/cwpsrv/var/services/users/index.php on line 0
PHP message: PHP Notice:  Undefined index: token in /usr/local/cwpsrv/var/services/users/index.php on line 0
PHP message: PHP Notice:  Undefined index: username in /usr/local/cwpsrv/var/services/users/index.php on line 0
PHP message: PHP Notice:  Undefined index: code in /usr/local/cwpsrv/var/services/users/index.php on line 0
PHP message: PHP Notice:  Undefined index: username in /usr/local/cwpsrv/var/services/users/index.php on line 0
PHP message: PHP Notice:  Undefined index: username in /usr/local/cwpsrv/var/services/users/index.php on line 0
PHP message: PHP Notice:  Undefined index: username in /usr/local/cwpsrv/var/services/users/index.php on line 0
PHP message: PHP Notice:  Undefined index: return in /usr/local/cwpsrv/var/services/users/index.php on line 0
PHP message: PHP Notice:  Undefined index: username in /usr/local/cwpsrv/var/services/users/index.php on line 0
PHP message: PHP Notice:  Undefined index: return in /usr/local/cwpsrv/var/services/users/index.php on line 0
PHP message: PHP Notice:  Undefined index: username in /usr/local/cwpsrv/var/services/users/index.php on line 0
PHP message: PHP Notice:  Undefined index: return in /usr/local/cwpsrv/var/services/users/index.php on line 0
PHP message: PHP Notice:  Undefined index: username in /usr/local/cwpsrv/var/services/users/index.php on line 0
PHP message: PHP Notice:  Undefined index: username in /usr/local/cwpsrv/var/services/users/ind
2019/07/31 06:24:53 [notice] 26991#0: *842 "^/v1/([^/]+)/?$" matches "/v1/loginfail/", client: 127.0.0.1, server: localhost, request: "POST /v1/loginfail/ HTTP/1.1", host: "127.0.0.1:2302"
2019/07/31 06:24:53 [notice] 26991#0: *842 rewritten data: "/v1/index.php", args: "method=", client: 127.0.0.1, server: localhost, request: "POST /v1/loginfail/ HTTP/1.1", host: "127.0.0.1:2302"
2019/07/31 06:24:53 [info] 26991#0: *842 client 127.0.0.1 closed keepalive connection


This VPS is migrated from one host to another and in process, the IP address got changed. I have tried to upgrade CWP but it did not fixed the issue

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Re: Client control panel login issue
« Reply #1 on: July 31, 2019, 06:29:27 PM »
Hello,

In /usr/local/cwp/php71/var/log/php-fpm.log logs I can see below

[31-Jul-2019 07:40:08] WARNING: [pool nemesis] child 12238 said into stderr: "NOTICE: PHP message: PHP Notice:  Undefined index: token in /usr/local/cwpsrv/var/services/users/index.php on line 0"
[31-Jul-2019 07:40:09] WARNING: [pool nemesis] child 12238 said into stderr: "NOTICE: PHP message: PHP Notice:  Undefined index: username in /usr/local/cwpsrv/var/services/users/index.php on line 0"
[31-Jul-2019 07:40:09] WARNING: [pool nemesis] child 12238 said into stderr: "NOTICE: PHP message: PHP Warning:  file_exists(): open_basedir restriction in effect. File(/home//.conf/tmp33) is not within the allowed path(s): (/home/nemesis:/tmp:/var/softtmp:/usr/local/cwpsrv/var/services/users:/usr/local/cwpsrv/var/services/user_files/modules:/usr/local/cwpsrv/var/services/twig:) in /usr/local/cwpsrv/var/services/users/index.php on line 0"
[31-Jul-2019 07:40:09] WARNING: [pool nemesis] child 12238 said into stderr: "NOTICE: PHP message: PHP Notice:  Undefined index: username in /usr/local/cwpsrv/var/services/users/index.php on line 0"
[31-Jul-2019 07:40:09] WARNING: [pool nemesis] child 12238 said into stderr: "NOTICE: PHP message: PHP Notice:  Undefined index: token in /usr/local/cwpsrv/var/services/users/index.php on line 0"
[31-Jul-2019 07:40:09] WARNING: [pool nemesis] child 12238 said into stderr: "NOTICE: PHP message: PHP Notice:  Undefined index: username in /usr/local/cwpsrv/var/services/users/index.php on line 0"
[31-Jul-2019 07:40:09] WARNING: [pool nemesis] child 12238 said into stderr: "NOTICE: PHP message: PHP Notice:  Undefined index: token in /usr/local/cwpsrv/var/services/users/index.php on line 0"
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: "  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current"
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: "                                 Dload  Upload   Total   Spent    Left  Speed"
  0     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0"
  0     "019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: "
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: "0    0     0    0     0      0  "
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: "    0 --:--:--"
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: " --:--:-- --:--:--     0"
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: "curl:"
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: " (60) Peer's cert"
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: "ificate issuer h"
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: "as been marked "
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: "a"
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: "s not trusted b"
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: "y the user."
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: "More details he"
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: "re: http://cu"
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: "rl.haxx.s"
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: "e/docs/sslcerts.html"
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: ""
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: "curl performs SSL "
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: "certificate verifi"
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: "cation by de"
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: "fault, using a "bundle""
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: " of Certificate "
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: "Authority ("
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: "CA) public k"
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: "eys (CA certs). If t"
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: "he default"
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: " bundle f"
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: "ile isn't ade"
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: "quate, you c"
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: "an specify an alte"
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: "rnate file"
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: " using the --c"
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: "acert option."
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: "If this HTTPS server uses a certificate signed by a CA represented in"
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: " the bundle, the certificate verification probably failed d"
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: "ue to a"
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: " problem "
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: "with the cert"
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: "ificate (it might be "
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: "expired, or the nam"
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: "e might"
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: " not match the d"
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: "omain name in the U"
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: "RL)."
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: "If you'd li"
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: "ke to turn off curl's ve"
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: "rification of the certificate, "
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: "use"
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: " the -k (or --insecur"
[31-Jul-2019 07:40:09] WARNING: [pool cwpsrv] child 10766 said into stderr: "e) option."
[31-Jul-2019 07:40:09] WARNING: [pool nemesis] child 12238 said into stderr: "NOTICE: PHP message: PHP Notice:  Undefined index: username in /usr/local/cwpsrv/var/services/users/index.php on line 0"
[31-Jul-2019 07:40:09] WARNING: [pool nemesis] child 12238 said into stderr: "NOTICE: PHP message: PHP Notice:  Undefined index: code in /usr/local/cwpsrv/var/services/users/index.php on line 0"
[31-Jul-2019 07:40:09] WARNING: [pool nemesis] child 12238 said into stderr: "NOTICE: PHP message: PHP Notice:  Undefined index: username in /usr/local/cwpsrv/var/services/users/index.php on line 0"
[31-Jul-2019 07:40:09] WARNING: [pool nemesis] child 12238 said into stderr: "NOTICE: PHP message: PHP Warning:  file_exists(): open_basedir restriction in effect. File(/home//.conf/logout) is not within the allowed path(s): (/home/nemesis:/tmp:/var/softtmp:/usr/local/cwpsrv/var/services/users:/usr/local/cwpsrv/var/services/user_files/modules:/usr/local/cwpsrv/var/services/twig:) in /usr/local/cwpsrv/var/services/users/index.php on line 0"
[31-Jul-2019 07:40:09] WARNING: [pool nemesis] child 12238 said into stderr: "NOTICE: PHP message: PHP Notice:  Undefined index: username in /usr/local/cwpsrv/var/services/users/index.php on line 0"
[31-Jul-2019 07:40:09] WARNING: [pool nemesis] child 12238 said into stderr: "NOTICE: PHP message: PHP Notice:  Undefined index: username in /usr/local/cwpsrv/var/services/users/index.php on line 0"
[31-Jul-2019 07:40:09] WARNING: [pool nemesis] child 12238 said into stderr: "NOTICE: PHP message: PHP Notice:  Undefined index: return in /usr/local/cwpsrv/var/services/users/index.php on line 0"
[31-Jul-2019 07:40:09] WARNING: [pool nemesis] child 12238 said into stderr: "NOTICE: PHP message: PHP Notice:  Undefined index: username in /usr/local/cwpsrv/var/services/users/index.php on line 0"
[31-Jul-2019 07:40:10] WARNING: [pool nemesis] child 12238 said into stderr: "NOTICE: PHP message: PHP Notice:  Undefined index: return in /usr/local/cwpsrv/var/services/users/index.php on line 0"
[31-Jul-2019 07:40:10] WARNING: [pool nemesis] child 12238 said into stderr: "NOTICE: PHP message: PHP Notice:  Undefined index: username in /usr/local/cwpsrv/var/services/users/index.php on line 0"
[31-Jul-2019 07:40:10] WARNING: [pool nemesis] child 12238 said into stderr: "NOTICE: PHP message: PHP Notice:  Undefined index: return in /usr/local/cwpsrv/var/services/users/index.php on line 0"
[31-Jul-2019 07:40:10] WARNING: [pool nemesis] child 12238 said into stderr: "NOTICE: PHP message: PHP Notice:  Undefined index: username in /usr/local/cwpsrv/var/services/users/index.php on line 0"
[31-Jul-2019 07:40:10] WARNING: [pool nemesis] child 12238 said into stderr: "NOTICE: PHP message: PHP Warning:  file_exists(): open_basedir restriction in effect. File(/home//.conf/tmp33) is not within the allowed path(s): (/home/nemesis:/tmp:/var/softtmp:/usr/local/cwpsrv/var/services/users:/usr/local/cwpsrv/var/services/user_files/modules:/usr/local/cwpsrv/var/services/twig:) in /usr/local/cwpsrv/var/services/users/index.php on line 0"
[31-Jul-2019 07:40:10] WARNING: [pool nemesis] child 12238 said into stderr: "NOTICE: PHP message: PHP Notice:  Undefined index: username in /usr/local/cwpsrv/var/services/users/index.php on line 0"
[31-Jul-2019 07:40:10] WARNING: [pool nemesis] child 12238 said into stderr: "NOTICE: PHP message: PHP Notice:  Undefined index: username in /usr/local/cwpsrv/var/services/users/index.php on line 0"
[31-Jul-2019 07:40:10] WARNING: [pool nemesis] child 12238 said into stderr: "NOTICE: PHP message: PHP Notice:  Undefined index: username in /usr/local/cwpsrv/var/services/users/index.php on line 0"
[31-Jul-2019 07:40:10] WARNING: [pool nemesis] child 12238 said into stderr: "NOTICE: PHP message: PHP Notice:  Undefined index: username in /usr/local/cwpsrv/var/services/users/index.php on line 0"



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Re: Client control panel login issue
« Reply #2 on: July 31, 2019, 07:50:45 PM »
The problem is with only one account or all accounts on your server

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Re: Client control panel login issue
« Reply #3 on: July 31, 2019, 08:20:37 PM »
The problem is with only one account or all accounts on your server

Hello,

Thank you for the reply, there is only one account on the server. The admin panel login works without any problems, just that one user is not able to login since the VPS migrated to new node with new IP address

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Re: Client control panel login issue
« Reply #4 on: July 31, 2019, 08:22:10 PM »
Please confirm that this account is associated with a package

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Re: Client control panel login issue
« Reply #5 on: July 31, 2019, 08:28:35 PM »
Please confirm that this account is associated with a package

Wow that was it .. Thank you very much. It is working after I have assigned a default package to the user.


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Re: Client control panel login issue
« Reply #6 on: August 01, 2019, 09:30:58 AM »
Please confirm that this account is associated with a package

There should be a validation check if an account does not have any package associated, it should automatically associate the default package to avoid this issue.

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Re: Client control panel login issue
« Reply #7 on: August 01, 2019, 10:42:35 AM »
I have checked all my account is associated with package. But still getting https://127.0.0.1:2302/v1/last_access for all account.

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Re: Client control panel login issue
« Reply #8 on: August 01, 2019, 11:52:29 AM »
I have checked all my account is associated with package. But still getting https://127.0.0.1:2302/v1/last_access for all account.

Please update to the latest version of cwp