Author Topic: cPanel account restore not working  (Read 43 times)

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cPanel account restore not working
« on: February 24, 2025, 01:53:28 PM »
I've tried 2 accounts from a functioning cPanel server, a small and a big (10G) one.

With the first one, the public_html data isn't restored to the CWP server (it's a simple single page file).

With the latter one, the process stops saying the file can't be decompressed, however in it's /home/tmpback/ dir it *seems* uncompressed well...

I've tried looking up the sources, but it's Ioncube protected apparently...

I've tried adding more RAM, space is abundantly available,

The server is NATed, running under Proxmox.

Code: [Select]
2025/02/24 13:50:21 [error] 3050328#0: *13200 FastCGI sent in stderr: "PHP message: PHP Notice:  Undefined index: type in /usr/local/cwpsrv/htdocs/resources/admin/addons/ajax/ajax_migration_cpanel.php on line 0"
while reading response header from upstream, client: xx.xx.xx.xx, server: localhost, request: "POST /cwp_xxxxxxxxxxxxxxxxxxxxxxxxxx/admin/loader_ajax.php?ajax=migration_cpanel&acc=status
HTTP/1.1", upstream: "fastcgi://unix:/usr/local/cwp/php71/var/sockets/cwpsrv.sock:", host: "xx.xxx.xx:2031", referrer: "https://xx.xx.xx:2031/cwp_xxxxxxxxxxxxxxxx/admin/index.php?module=migration_cpanel"

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Re: cPanel account restore not working
« Reply #1 on: February 24, 2025, 04:41:27 PM »
Is it the whole error message ? Is it not truncated ? I am asking because there is just a generic error and nothing to shed light on the problem.

Anyway, the problem could be caused by low value of memory_limit, fastcgi wait_timeout, request size, etc.