Author Topic: Web Gui does not work correctly after server updates.  (Read 394 times)

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Web Gui does not work correctly after server updates.
« on: August 14, 2025, 05:07:31 PM »
The menus on the left side will not expand when you click on them. If I search for say "Acc" the menus show up expanded and only options showing contain the words starting with acc

This is the server level access and not the user accounts. User Accounts work fine.



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Re: Web Gui does not work correctly after server updates.
« Reply #1 on: August 14, 2025, 05:14:28 PM »
CWP7 Pro
Physical Server.
Updates were done from the Server settings Yum Manager

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Re: Web Gui does not work correctly after server updates.
« Reply #2 on: August 14, 2025, 05:15:04 PM »
Everything seems to be working fine just the web gui is broken.

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Re: Web Gui does not work correctly after server updates.
« Reply #3 on: August 14, 2025, 05:25:52 PM »
What OS are you using? Which version of CWP does it show currently installed on the bottom of the Dashboard page?

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Re: Web Gui does not work correctly after server updates.
« Reply #4 on: August 14, 2025, 05:31:36 PM »
 Distro Name: AlmaLinux release 8.10 (Cerulean Leopard)
CWPpro version: 0.9.8.1210

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Re: Web Gui does not work correctly after server updates.
« Reply #5 on: August 14, 2025, 05:33:27 PM »
Apache version: Apache/2.4.62
PHP version: 8.2.17
MySQL version: 10.11.14-MariaDB


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Re: Web Gui does not work correctly after server updates.
« Reply #6 on: August 14, 2025, 06:33:22 PM »
They need to get rid of that 'Yum Manager'

With AlmaLinux 8 & 9, you want update from the CLI with:
Code: [Select]
dnf updateor
Code: [Select]
dnf --refresh update
Sounds like your cwpsrv is corrupted somehow.

But the client login screen and menus are working?

You'll probably want to open a single paid support ticket directly with CWP.

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Re: Web Gui does not work correctly after server updates.
« Reply #7 on: August 14, 2025, 07:14:31 PM »
I actually have a paid support plan but prefer to work out the issues before going to support.

Yes the client login screen and menu's work fine.

Thanks for the update tip.

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Re: Web Gui does not work correctly after server updates.
« Reply #8 on: August 14, 2025, 07:25:48 PM »
Are you set for the "Latest" updates or "Stable"?
Quote
Stable (Stable version, at least two weeks tested)
Latest (Latest version, NOT fully tested)
If Stable, try toggling Latest and seeing if there happens to be an update ready to apply.

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Re: Web Gui does not work correctly after server updates.
« Reply #9 on: August 15, 2025, 01:18:12 AM »
Stable

I switched to latest and there were no updates.

I did find out I can expand the menu if I search for a menu then back out of the search. Then the menus will expand until I select a sub menu. Once the page is loaded for the sub menu I have to do a search again to get the menus to expand.

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Re: Web Gui does not work correctly after server updates.
« Reply #10 on: August 15, 2025, 01:46:29 AM »
Have you tried in other browsers, incognito / private browsing mode, making sure ad blockers are not active on the CWP Admin site, etc?

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Re: Web Gui does not work correctly after server updates.
« Reply #11 on: August 15, 2025, 02:09:55 AM »
Yes tried
Chrome Version 139.0.7258.128 current
Edge version 139.03405.86 Latest version
Firefox
Duckduckgo version 0.123.2 Current version

No add blockers in my browsers other than a noscript in Firefox. Using the other browsers eliminates that as an issue.

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Re: Web Gui does not work correctly after server updates.
« Reply #12 on: August 15, 2025, 11:28:08 AM »
Well figure this one out. This morning it is working fine. I haven't done anything with it that would have changed anything.

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Re: Web Gui does not work correctly after server updates.
« Reply #13 on: August 15, 2025, 12:56:51 PM »
The CWP update script does run overnight -- so maybe you got updated to a new version. I should've asked you to run /scripts/update_cwp after switching to the "Latest" branch. So now if you want to go back to the more conservative line, you could choose "Stable" again for those extra few weeks of testing. ;)