Author Topic: rDNS/PTR error  (Read 390 times)

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rDNS/PTR error
« on: November 17, 2018, 07:42:36 PM »
I'm having a problem a few days with my DNS, the same is with rDNS OK as you can see below, but I still get the crash.

Your Hostname is: srv01.mydomain.com and it resolves to IP: 1xx.1xx.1xx.1xx [Check Black List]
rDNS/PTR = FAILED, check with your hosting provider! FAILED [Check SenderBase]

rDNS/PTR check for IP 1xx.1xx.1xx.1xx  = srv01.mydomain.com


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Re: rDNS/PTR error
« Reply #1 on: November 18, 2018, 12:52:27 AM »
Hi,

I have the same problem...., I have not touched or modified anything ...?!?

BR
Venty

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Re: rDNS/PTR error
« Reply #2 on: November 21, 2018, 09:35:11 AM »
??? Pls, help...

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Re: rDNS/PTR error
« Reply #3 on: November 21, 2018, 10:55:02 AM »
It's a false positive. http://leafdns.com will show you if your RDNS is set up correctly. In fact you email probably wouldn't work if RDNS wasn't functioning.
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Re: rDNS/PTR error
« Reply #4 on: November 21, 2018, 07:05:14 PM »
Hi,

RDNS is set up correctly, but  in the panel:

rDNS/PTR = FAILED, check with your hosting provider! FAILED

BR
Venty

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Re: rDNS/PTR error
« Reply #5 on: November 22, 2018, 08:05:26 PM »
rDNS/PTR has to be set by your hosting provider or your ISP. I ran into the same issue and bang my head on the wall contineously (fiuratively speaking).

Your reverse DNS zone look up is what is causing the failure. I use ATT&T uverse whereas I lease a block of public IP's. Tech support would not be of great help but they do have a DNS team a form which can easily be completed online. The PTR record has to be set for your hostname i.e: localhost.mydomain.com.

In the event you have a VPS or dedicated at a hosting provider, they will have to set that up for you.

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Re: rDNS/PTR error
« Reply #6 on: November 22, 2018, 09:02:30 PM »
please read carefully, i said that RDNS is set up correctly ...
I also said I did not change anything ...
and I said that - in the panel:

rDNS/PTR = FAILED, check with your hosting provider! FAILED

Who checks it?

BR
Venty

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Re: rDNS/PTR error
« Reply #7 on: December 13, 2018, 03:52:58 PM »
vc do brasil ?

please read carefully, i said that RDNS is set up correctly ...
I also said I did not change anything ...
and I said that - in the panel:

rDNS/PTR = FAILED, check with your hosting provider! FAILED

Who checks it?

BR
Venty

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Re: rDNS/PTR error
« Reply #8 on: December 13, 2018, 07:17:43 PM »
if you are sure all is ok you can contact cwp dev via contact on the site to check on your server for differences...
VPS & Dedicated server provider with included FREE Managed support for CWP.
http://www.studio4host.com/

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