Author Topic: Reverse DNS pointer record  (Read 65 times)

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Reverse DNS pointer record
« on: January 22, 2026, 06:49:26 PM »
First I know the rDNS/PTR record has to be set by the server host. My question is in my environment what name should that DNS setting have.

Server hostname = Bob.ThisDomain.org

Accounts on this Server
ThisDomain.org
ThatDomain.org
MyBestFriendSite.net
TheGuyIreallyDontlike.net

The rDNS/PTR right now is set to mail.thatdomain.org

I seem to be having issues sending email from some thatdomain.org to yahoo/AT&T. I have followed their guides to be more compliant but I question my rDNS setting.


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Re: Reverse DNS pointer record
« Reply #1 on: January 22, 2026, 09:00:15 PM »
If you want to PM me your actual domain, I could do some outside testing with dig. Otherwise, there are various online DNS testing tools if you want to DIY.

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Re: Reverse DNS pointer record
« Reply #2 on: January 23, 2026, 01:51:40 AM »
Hostname should have a DNS A record eg: A - bob - your IP

You should also update your RDNS on the server host to bob.thisdomain.org if its currently pointed to mail.thisdomain.org
Web Design, Development & Web Hosting
https://6sense.com.au

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Re: Reverse DNS pointer record
« Reply #3 on: January 25, 2026, 06:58:43 PM »
Thank you both for your help. I opened a ticket to get the rDNS PTR changed and they have already done it. Now i just need to wait for the change to make its way through the dns system.


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Re: Reverse DNS pointer record
« Reply #4 on: Today at 01:14:58 AM »
Cool stuff!  ;D

Be sure to check your mail DNS settings now that your host name is bob.thisdomain.org. There are different ways to set it up but I've listed what I prefer below for you.

mail - A - your IP
webmail - A - your IP
imap - CNAME - thisdomain.org
pop - CNAME - thisdomain.org
pop3 - CNAME - thisdomain.org
smtp - CNAME - thisdomain.org

Lastly ensure you have DMARC, DKIM & SPF set up correctly. These are necessary for many large email providers now. You can check to see everything is good here https://mxtoolbox.com/
Web Design, Development & Web Hosting
https://6sense.com.au