may i know what is IN SRV for ?
I cannot say that I understand your question but I've solved the problem. Both user panel and admin panel adding SRV records wrongly.
_minecraft._tcp.play.webserver.net 14400 IN SRV 5 5 25569 play.webserver.net.
This should work on a regular server tho. Anyways, just add dot before TTL it should be like this:
_minecraft._tcp.play.webserver.net. 14400 IN SRV 5 5 25569 play.webserver.net.
And this should be fixed soon as possible by CWP developers since users cannot add SRV records in the current situation..