I already contacted them regarding 3 problems.
I paid premium support to report some bugs and to find solutions for them.
But even with premium support, after 3 days, there was no answer to my ticket.
When they answered, they entered the server and instead of solving anything, they broke my email server and left it broken, until next day when i figured out and had to solve it myself.
On a production server, with several websites of different companies.
CWP is a nice and interesting project.
Its very nice that comes fresh and in some ways is the best panel there.
But they have many bugs when you install fresh server.
A fresh server should be perfect. people should have no problem with a fresh installation.
But they decided to implant some bugs, to have an income from premium support.
And the premium support is worst than free support at cpanel.
cpanel becomes more and more expensive, but everything just works.
In 15 years since i use cpanel, i only needed support 3 or 4 times. and it was free.
With CWP i tried for several months a migration and never been able to make a server to work as it should.
And when i got to make it work, next day roundcube stoped to work, out of nowhere.
After 4 days of trying to fix it, i found that CWP installed the latest version of roundcube (1.5.0) the wrong way and it couldn't connect to postfix properly.
So i decided to go back to cpanel.
In 4 hours i converted back 3 servers from CWP in one cpanel server and everything is working just fine now.
I must say that CWP webserver is a bit faster and this is what made me try for several months to implement CWP.
As an example, in a fresh wordpress, with CWP i can make it load it in 350ms and with cpanel, never got better than 650ms.
But with the current problem CWP have, i rather not recommend it.