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WebPanel => E-Mail => Topic started by: theblack on March 24, 2016, 07:54:26 PM

Title: Cannot receive emails
Post by: theblack on March 24, 2016, 07:54:26 PM

Hello,

During my failed attempts to install Letsencrypt certificate I have deleted my certificates created when I firstly installed Centos Web Panel. Now I've noticed that I can't receive any emails, however I can successfully send.

Here is an outpout of my mai llog:

Code: [Select]

Mar 24 15:43:40 domain postfix/smtpd[8704]: warning: TLS library problem: 8704:error:02001002:system library:fopen:No such file or directory:bss_file.c:169:fopen('/etc/pki/tls/certs/ca-bundle.crt','r'):
Mar 24 15:43:40 domain postfix/smtpd[8704]: warning: TLS library problem: 8704:error:2006D080:BIO routines:BIO_new_file:no such file:bss_file.c:172:
Mar 24 15:43:40 domain postfix/smtpd[8704]: warning: TLS library problem: 8704:error:0B084002:x509 certificate routines:X509_load_cert_crl_file:system lib:by_file.c:279:
Mar 24 15:43:40 domain postfix/smtpd[8704]: connect from mail-ig0-f174.google.com[209.85.213.174]
Mar 24 15:43:41 domain postfix/smtpd[8704]: lost connection after STARTTLS from mail-ig0-f174.google.com[209.85.213.174]
Mar 24 15:43:41 domain postfix/cleanup[8710]: 0B6E0261842: message-id=<20160324194341.0B6E0261842@hostname.domain.com>
Mar 24 15:43:41 domain postfix/smtpd[8704]: disconnect from mail-ig0-f174.google.com[209.85.213.174]
Mar 24 15:43:41 domain postfix/qmgr[8689]: 0B6E0261842: from=<double-bounce@hostname.domain.com>, size=942, nrcpt=1 (queue active)
Mar 24 15:43:41 domain postfix/local[8714]: 0B6E0261842: to=<root@hostname.domain.com>, orig_to=<postmaster>, relay=local, delay=0.13, delays=0.08/0.03/0/0.02, dsn=2.0.0, status=sent (delivered to mailbox)
Mar 24 15:43:41 domain postfix/qmgr[8689]: 0B6E0261842: removed
Mar 24 15:43:54 domain postfix/smtpd[8704]: connect from mail-ig0-f170.google.com[209.85.213.170]
Mar 24 15:43:54 domain postfix/smtpd[8704]: lost connection after STARTTLS from mail-ig0-f170.google.com[209.85.213.170]
Mar 24 15:43:54 domain postfix/cleanup[8710]: 96063261842: message-id=<20160324194354.96063261842@hostname.domain.com>
Mar 24 15:43:54 domain postfix/smtpd[8704]: disconnect from mail-ig0-f170.google.com[209.85.213.170]
Mar 24 15:43:54 domain postfix/qmgr[8689]: 96063261842: from=<double-bounce@hostname.domain.com>, size=942, nrcpt=1 (queue active)
Mar 24 15:43:54 domain postfix/local[8714]: 96063261842: to=<root@hostname.domain.com>, orig_to=<postmaster>, relay=local, delay=0.07, delays=0.05/0/0/0.02, dsn=2.0.0, status=sent (delivered to mailbox)
Mar 24 15:43:54 domain postfix/qmgr[8689]: 96063261842: removed

As you can see, the /etc/pki/tls/certs/ca-bundle.crt is missing. Is there any way to recover it? Should I generate a self signed certificate and rename the file as ca-bundle.crt?

Thanks for the help! I'm losing clients because I can't read my emails :(

Title: Re: Cannot receive emails
Post by: theblack on March 24, 2016, 09:13:35 PM

I managed to generate somehow the ca-bundle file, but now I receive this error:

Code: [Select]

Mar 24 17:11:37 cpaheaven postfix/smtpd[27334]: disconnect from rdp02.snthostings.com[62.210.188.27]
Mar 24 17:11:37 cpaheaven postfix/smtpd[26466]: connect from rdp02.snthostings.com[62.210.188.27]
Mar 24 17:11:43 cpaheaven postfix/smtpd[26466]: warning: rdp02.snthostings.com[62.210.188.27]: SASL LOGIN authentication failed: UGFzc3dxxxxx
Mar 24 17:11:43 cpaheaven postfix/smtpd[26466]: lost connection after AUTH from rdp02.snthostings.com[62.210.188.27]
Mar 24 17:11:43 cpaheaven postfix/smtpd[26466]: disconnect from rdp02.snthostings.com[62.210.188.27]
Mar 24 17:11:43 cpaheaven postfix/smtpd[27334]: connect from rdp02.snthostings.com[62.210.188.27]
Mar 24 17:11:53 cpaheaven postfix/smtpd[27334]: warning: rdp02.snthostings.com[62.210.188.27]: SASL LOGIN authentication failed: UGFzc3dxxxxx
Mar 24 17:11:53 cpaheaven postfix/smtpd[27334]: lost connection after AUTH from rdp02.snthostings.com[62.210.188.27]
Mar 24 17:11:53 cpaheaven postfix/smtpd[27334]: disconnect from rdp02.snthostings.com[62.210.188.27]
Mar 24 17:11:53 cpaheaven postfix/smtpd[26466]: connect from rdp02.snthostings.com[62.210.188.27]
Mar 24 17:12:03 cpaheaven postfix/smtpd[26466]: warning: rdp02.snthostings.com[62.210.188.27]: SASL LOGIN authentication failed: Connection lost to authentication server
Mar 24 17:12:03 cpaheaven postfix/smtpd[26466]: lost connection after AUTH from rdp02.snthostings.com[62.210.188.27]
Mar 24 17:12:03 cpaheaven postfix/smtpd[26466]: disconnect from rdp02.snthostings.com[62.210.188.27]

Can someone help me with this one? :(

Title: Re: Cannot receive emails
Post by: Administrator on March 25, 2016, 10:04:54 AM

you should check it with your system admin or our managed support since there will be needed package reinstall and maybe mail server rebuild required.

Title: Re: Cannot receive emails
Post by: theblack on March 25, 2016, 10:09:39 AM

Quote from: Administrator on March 25, 2016, 10:04:54 AM

you should check it with your system admin or our managed support since there will be needed package reinstall and maybe mail server rebuild required.

I would like to go for your support. Can you guys install the Letsencrypt SSL certificate on my server which will probably solve these issues?