Author Topic: CWP Email Issue  (Read 913 times)

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CWP Email Issue
« on: April 19, 2019, 09:55:32 AM »
Hello Guys,

I have installed CWP on my server and also setup the mail server, but when I am sending mail to someone then the email is going to SPAM I have setup MX Record, TXT record and PTR record for my droplet.

Can anyone please suggest me what is the problem?

Thank you

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Re: CWP Email Issue
« Reply #1 on: April 19, 2019, 09:48:27 PM »
What tool are you using to filter spam..??

Regards,
Netino

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Re: CWP Email Issue
« Reply #2 on: April 20, 2019, 07:47:22 AM »
What tool are you using to filter spam..??

Regards,
Netino

Thanks For Response,

As I am New to this, I don't know what are you asking me.

I don't know much about mail server and all.

And I think in CWP by Default there is Postfix Mail server is running.

When I send Mail From the Webmail Roundcube to my Gmail Account then the mail is endup in SPAM

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Re: CWP Email Issue
« Reply #3 on: April 21, 2019, 11:30:40 PM »
So you are having problem with Gmail, not with CWP.
In general, any unknown sender can be classified as spam in Gmail.
Don't forget if your server are new, it doesn't still a reputation in internet, specially in mail blacklists, as a good mail sender.

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Re: CWP Email Issue
« Reply #4 on: April 22, 2019, 12:36:00 PM »
So you are having problem with Gmail, not with CWP.
In general, any unknown sender can be classified as spam in Gmail.
Don't forget if your server are new, it doesn't still a reputation in internet, specially in mail blacklists, as a good mail sender.

If i am sending mail to anyone then the mail goes to there SPAM.

How can i Solve this problem?

How can i Whitelist my server mails?

Thank You

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Re: CWP Email Issue
« Reply #5 on: April 24, 2019, 05:56:52 PM »
can you send us a message source code received by gmail ?
we can see if the dkim, spf or other cause the problem

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Re: CWP Email Issue
« Reply #6 on: April 25, 2019, 04:09:44 AM »
I had the same issue...

Did you set up rdns.. Reverse Dns with your hosting provider if not you need to have them put it on your site.....

After I did that and sent mail to all of my Gmail accounts and hit them as "not spam" they stopped going to junk mail.

Roundcube allows what Google says is acceptable security... But not the top level, I was in their site yesterday and the upgrade seems slow to come

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Re: CWP Email Issue
« Reply #7 on: April 25, 2019, 09:59:36 AM »
Hello Guys,

I have installed CWP on my server and also setup the mail server, but when I am sending mail to someone then the email is going to SPAM I have setup MX Record, TXT record and PTR record for my droplet.

Can anyone please suggest me what is the problem?

Thank you


Hi

You should check DNS records properly , Also Check DKIM & SPF is working or not .
If your domain is new then you must wait for global propagation .

If you need Tech Support , just provide an email account and password to my inbox for checking , then i will share my details observation.