How to forward / pipe email to Osticket in Centos Web Panel

 In Cpanel, we can forward email to another email and also pipe email to OsTicket software.

How can we do it in Centos Wep Panel ?

I would like the original mail be retained.

No answer from anyone !!!

from http://www.anthonyhawk.com/piping-emails-to-osticket-with-postfix/

add following line in /etc/postfix/virtual_regexp
/^support@yourdomain.tld/   osticketsupport

add following line in /etc/aliases
osticketsupport: "|/usr/bin/php -q /path_to_pipe.php"

postmap hash:/etc/aliases
service postfix restart

never tried, diwyor

Thanks Jae for your response.

It works. But it does not retain original email in the mailbox. I would like only copy to be forwarded and the original be retained in the mailbox. How to do that ?

Thanks in advance

easiest way,

create email osticketsupport@youdomain.tld
cretare alias/forward osticketsupport@youdomain.tld  to osticketsupport@youdomain.tld and osticketsupport1@youdomain.tld
pipe osticketsupport1@youdomain.tld to osticket

Jae,

Should I cretare alias/forward osticketsupport@youdomain.tld  to osticketsupport@youdomain.tld and osticketsupport1@youdomain.tld in etc/alias ? How to do that ?

Jae,

I configured the forwarding to other emai osticketsupport1 using Centos Web Panel.

Using the etc/aliases method for piping, error mails saying that mail was undelivered were coming (although mails were being piped). So, I used this alternate method to pipe which I found and until now, I have not seen any errors -

http://forum.centos-webpanel.com/e-mail/postfix-mail-aliases-to-forward-to-command-pipe-1859/msg13647/#msg13647