Mail server is bug in forwarder setting

Hello CWP Support teams,
I create Mail Alias Accounts in Menu > Mail Alias/Forwarder  and test send mail is working forward to other domain, But not  receive in mailbox

1. mail alias name  >>   info@mydomain.com  > forword to > mail1,mail2,mail3 >  is working
2. mail account      >>   info@mydomain.com  > can't receive in mail box (in mail account can not setting forward to other mail)

How to receive data in mailbox and forward to other mail?

info@mydomain.com  can you add this to forwarder and check.

I had a problem also and posted my problem but no one was listening.