Author Topic: Missing inbox emails after restore  (Read 78 times)

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Missing inbox emails after restore
« on: May 03, 2025, 04:34:45 PM »
Hi guys,
I did a backup with CWP backup system and restored using the same system. I only had a choice to restore all, but that's ok. The account was about 4.6gb and was only used for email and had about 10 accounts.
Once I restored the account the emails in the inbox of the clients started to disappear, in fact a whole months worth in each email account. The backup and restore was completed within 15 minutes of taking it and I don't think it has missed out anything.
The clients are using Imap to access the server.
I tried to sync the folders and managed only to get the Spam, Deleted and sent items restored... but not the inbox.


Any clues what might be happening?

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Re: Missing inbox emails after restore
« Reply #1 on: May 03, 2025, 05:46:37 PM »
OK... this is solved.
It was me
AntiSpam/AntiVirus (recommended):   

ClamAV, Amavis & Spamassassin, Requires 2Gb+ RAM
rDNS Check (recommended):   

Drop all emails if no rDNS/PTR
Install DKIM & SPF (recommended):   

Installs DKIM & SPF, enables DKIM for New Accounts and Domains
Install Policyd (recommended):   

Installs Policyd, enables hourly email limit per domain. I needed to go in to the Postfix mail manager and tick the following boxes:

Once the mail server was rebuilt, the inbox mails started to flow back in to the mail clients.

Such a stupid thing not to have done... Sometimes I can't see the wood for the trees

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Re: Missing inbox emails after restore
« Reply #2 on: May 04, 2025, 07:37:43 PM »
It happens to all of us.

Helps to talk the problem out sometimes.

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Re: Missing inbox emails after restore
« Reply #3 on: Today at 09:10:04 AM »
 :)