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WebPanel => FTP => Topic started by: edur on May 09, 2018, 11:24:32 PM

Title: ERROR: Connection timed out after 20 seconds of inactivity
Post by: edur on May 09, 2018, 11:24:32 PM
Hi

I am using CWP 7, and when I use the FTP I have this error:

Connection timed out after 20 seconds of inactivity

I think it is about the TLS but I don't know how to fix it.

I want to solve it in the server.  Can you help me?

Title: Re: ERROR: Connection timed out after 20 seconds of inactivity
Post by: khalled on May 02, 2020, 02:07:50 AM
i have the same problem, can anyone help
Title: Re: ERROR: Connection timed out after 20 seconds of inactivity
Post by: rcschaff on May 02, 2020, 02:30:48 AM
Try editing /etc/pure-ftp/pure-ftpd.conf
find  # PassivePortRange             30000 50000
and uncomment it.   Open those ports in CSF
Title: Re: ERROR: Connection timed out after 20 seconds of inactivity
Post by: funnelx on May 27, 2020, 03:55:23 PM
I just did a whole day of research on this. It happens when your FTP client is set to "Explicit FTP over TLS".

Editing # PassivePortRange and opening those ports in CSF /etc/pure-ftp/pure-ftpd.conf works.

If you don't have time, as a temporary solution you can also set your FTP client to plain FTP (Insecure). 

https://saadhost.com/filezilla-the-servers-certificate-is-unknown-solved/#Step_5_Failed_To_Retrieve_Directory_Listing_Explicit_FTP_over_TLS (https://saadhost.com/filezilla-the-servers-certificate-is-unknown-solved/#Step_5_Failed_To_Retrieve_Directory_Listing_Explicit_FTP_over_TLS)
Title: Re: ERROR: Connection timed out after 20 seconds of inactivity
Post by: prakash7610 on July 03, 2020, 06:54:23 PM
Having the same issue

Already done enabling the passive ports in csf and pureftp.conf no luck again same issue.

only works with plain authentication in file zilla
implicit over tls or explicit over tls
does not work

tried everything in cwp forum no luck
if any one got the solution pls post the steps