Control Web Panel
WebPanel => How to => Topic started by: b360 on May 11, 2018, 05:38:45 AM
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I have paid for support and am unable to submit a ticket. I have sent emails but haven't seen a response. I need help with this control panel and when I click on support ticket link on your website now it takes me to purchase support again. I already have a subscription. My PayPal email is separate from my email associated with this account. Is that the problem here?
Please help.
Thanks
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Use this link for support
https://support.centos-webpanel.com/clientarea.php
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I just found https://support.centos-webpanel.com/ after two days coming back because my busy schedule and inability to find the link the first time apparently.
I would add that the link centered at the top of the page that says SUPPORT should take the end user to "support" here:
https://support.centos-webpanel.com/
Instead your website takes you to buy support.
http://centos-webpanel.com/support-services
One would think you need a link next to "support" that says "store" Hope this helps! ;)
Also the button on the control panel that says "support" again takes the end user to a store to buy a subscription. Just a suggestion but from my interpretation on where it needs to take the end user is https://support.centos-webpanel.com/clientarea.php
Any Paid Support account should have an icon for clients want fast access their support from with in the CWP control panel