Control Web Panel

WebPanel => E-Mail => Topic started by: Starburst on January 25, 2021, 01:23:28 AM

Title: Not receiving emails from Gmail
Post by: Starburst on January 25, 2021, 01:23:28 AM
OK, another weird problem.

The server isn't receiving emails from Gmail.
Can send to them, no problem.

Anyone else seen this?
Title: Re: Not receiving emails from Gmail
Post by: studio4host on January 25, 2021, 02:41:50 PM
you need to check your mx records and mail server configuration
http://leafdns.com/
Title: Re: Not receiving emails from Gmail
Post by: Starburst on January 25, 2021, 05:39:40 PM
I think I got it resolved.

I had enabled MTA-STS, but since CWP doesn't do the SSL certificate for the mail server, only the main hostname, it caused a problem due to the mis-match.
Title: Re: Not receiving emails from Gmail
Post by: vox on October 04, 2022, 01:40:49 PM
Starburst, did you correct the issue?

I'm having a similar issue on several domains on CWP where gmail can receive emails from the domains but the domains never receive the gmail emails.
Title: Re: Not receiving emails from Gmail
Post by: Starburst on October 04, 2022, 07:44:23 PM
Fixed that a long time ago.

I just have strict settings for the emails, that are not the normal settings.
Title: Re: Not receiving emails from Gmail
Post by: vox on October 04, 2022, 07:53:46 PM
Oh, I didn't know if it was a misconfigured DNS. I still haven't figured out why I get nothing from gmail accounts.
Title: Re: Not receiving emails from Gmail
Post by: PakPos on October 05, 2022, 02:06:31 AM
https://i.vgy.me/sx7nzW.png (https://i.vgy.me/sx7nzW.png)
can received


and https://i.vgy.me/YjBoNK.png (https://i.vgy.me/YjBoNK.png)
can reply to gmail too

test add another mail to gmail.... success too
no problem on my cwp






Title: Re: Not receiving emails from Gmail
Post by: lmilani on October 05, 2022, 08:37:15 PM
The same problem here

Just send but not receive from gmail
Title: Re: Not receiving emails from Gmail
Post by: vox on October 07, 2022, 02:25:13 AM
Check several email accounts on my server with mail-tester.com and it comes back as 9/10 which is great. But I'm still not getting gmail emails to my on server email accounts.

I have gotten a few of these emails from my mail system. Could this be an issue? I have no problems sending emails to gmail from normal email accounts on the server..

The error below is what happens when my server mail system sends out server warnings to my gmail account:

<xxxx@xxxxx.com> (expanded from <root>): host
    aspmx.l.google.com[2607:f8b0:4023:1006::1a] said: 550-5.7.1
    [2602:ff16:11:0:1:50:0:1] Our system has detected that this message
    550-5.7.1 does not meet IPv6 sending guidelines regarding PTR records and
    550-5.7.1 authentication. Please review 550-5.7.1
    https://support.google.com/mail/?p=IPv6AuthError for more information 550
    5.7.1 . a40-20020a056870d62800b00132ce490941si917871oaq.181 - gsmtp (in
    reply to end of DATA command)
Title: Re: Not receiving emails from Gmail
Post by: Namaste on October 07, 2022, 11:39:57 PM
Couple of things you need to do no matter what gmail problems you have.

Title: Re: Not receiving emails from Gmail
Post by: vox on October 08, 2022, 12:36:09 AM
Thanks Namaste for the reply.

I have SPF, dkim and dmarc in my dns records for all domains. I don't have an IPv6 on the machine and IPv6 isn't referenced in any DNS records.