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WebPanel => E-Mail => Topic started by: jay4eva on July 02, 2015, 04:19:05 PM

Title: Roundcube - Connection to storage server failed.
Post by: jay4eva on July 02, 2015, 04:19:05 PM

After creating the email accounts. I went to www.mydomain.com/roundcube

after entering the information, I am getting this error " Connection to storage server failed."

Title: Re: Roundcube - Connection to storage server failed.
Post by: Administrator on July 02, 2015, 04:26:14 PM

have you tried ot tail/check mailserver log ?

Title: Re: Roundcube - Connection to storage server failed.
Post by: jay4eva on July 02, 2015, 04:27:51 PM

how do i do that? also I found that "dovecot is stopped" I clicked on start, it doesn't work.

Title: Re: Roundcube - Connection to storage server failed.
Post by: Administrator on July 02, 2015, 04:32:24 PM

than that is your issue, is this a new server installation or ?

It would be the best that you contact support
http://centos-webpanel.com/contact

Title: Re: Roundcube - Connection to storage server failed.
Post by: jay4eva on July 02, 2015, 04:34:54 PM

yes, it is a new installation.

Title: Re: Roundcube - Connection to storage server failed.
Post by: brijendrasial on July 02, 2015, 05:14:18 PM

service dovecot start and let us know what error it throws.

Title: Re: Roundcube - Connection to storage server failed.
Post by: pante_lis on October 09, 2015, 01:38:54 PM

I have the same issue, when I try to login I am getting this error: "connection to storage server failed." This is happening in a new installation using CWP WebPanel.

[root@home ~]# service dovecot restart
Stopping Dovecot Imap:                                    [  OK  ]
Starting Dovecot Imap:                                     [  OK  ]
[root@home ~]#

Any ideas on how to solve this?

Title: Re: Roundcube - Connection to storage server failed.
Post by: locvfx on May 01, 2017, 10:15:00 AM

This is how you fix it:

Check the log:
tail /var/log/dovecot.log


if you see : Fatal: Unknown database driver 'mysql'
Meaning missing package! Dovecot requires the dovecot-mysql package to run mysql authentication. This problem is simply cured by installing it with yum:

yum install dovecot-mysql