Control Web Panel
WebPanel => Information => Topic started by: urantian on December 17, 2021, 10:01:52 PM
-
After opening a CWP account, I went through the process of paying for a Pro license. After a few failed attempts, I finally was able to make the payment. I also received a confirmation. However, the payment was not reflected in my account, nor on my CWP installation. I submitted a ticket to Billing. Today, I received a late payment notice, and found that my account was apparently removed. My credit card shows the transaction. So, I registered again, and opened another ticket with Billing, but there has been no response. I hope by posting here, I will be able to reach someone.
Thank you.
-
Hi, just send all pieces of information regarding billing issues/questions on the info@centos-webpanel.com
-
I am posting an update about this, to say it is resolved. I was finally able to cancel the payment. Today, I successfully upgraded to CWP Pro, after making the payment via PayPal. I'm not sure, but there might be a disconnect somewhere, preventing payments via Skrill from being reflected on the CWP account website. At least, this is what happened in my case. So now, I have a fully-working control panel.
-
I do not think somebody on the forum can help you with a payment.