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WebPanel => CentOS-WebPanel Bugs => Topic started by: blackstar on December 29, 2021, 03:40:15 AM
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hello
my websites were giving 404 not found error today. I checked the error log.
/usr/local/apache/htdocs/
It states that there is no suspended-page folder.
I created this folder. but now all my sites are giving Account Suspended error.
isn't there a solution to this?
CWPpro version: 0.9.8.1109
Web Servers: nginx-varnish-apache
php-fpm
thank you.
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friends the problem continues to grow!
My friend has such an error. This error occurred on my 3 servers in total.
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same problem here all my servers the same
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Yep same here. All my sites down with a 404 error.
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all three of my sites show that they have been suspended
Account Suspended
Please contact your hosting provider to correct issues causing your website to be offline.
does anyone want to solve this problem ?
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same problem, 404 Not Found nginx/1.20.2
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I too woke up with a number of accounts suspended on different servers.
I attempted to change packages; change webservers; and a number of other fixes but found that it wouldn't remove .bandwidth listings from: /usr/local/cwp/users/suspended/
Several were in there even though they were within their quota limits.
After removing those *.bandwidth files, I had to manually rebuild the VHOSTs Conf. I did so by adding/editing/changing the domain config file and selecting 'rebuild configuration' - I couldn't find a way to force rebuild all Vhosts so had to do each effected one manually.
On a few occasions I also had to restart the Apache/NGinx servers
Hope that helps and I'm not hit with that again after the next cronjob run!
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Same problem here on two different servers.
First with "Account Suspended" and second server with "404 Not Found"
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There is an issue with the new update suspending accounts due to bandwidth for some reason. I fixed it by doing this:
- Deleting the domains file here /usr/local/cwp/users/suspended/
- Go to User Accounts then List Accounts. Under actions switching the suspend account toggle and then switching it back.
Then the domain was working but the bandwidth usage still showed over the limit. So I then:
- Went to User Quote under User Account clicked the packages link in the text "You can change the user quota by editing packages." and changed the bandwidth limit to a very high amount.
So far so good but this is crazy that they'd let an update out like this that totally brings down websites. Hopefully they get another update out asap.
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I don't think that the bandwidth quota / suspend action starting to work is the problem - unless the bandwidth reading is wrong.
The issue would appear to be that the .bandwidth files in /usr/local/cwp/users/suspended/ would not delete under associated actions -eg change limits, change packages, suspend/unsuspend. They need to be removed manually.
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Same here. It needs to be addressed asap. Any CWP team member around to comment?
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Can confirm that deleting .bandwith files in /usr/local/cwp/users/suspended/ and then rebuilding vhosts works.
Also changed bandwith limit in package from -1 to very high value, but cannot confirm it really helped.
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Can confirm that deleting .bandwith files in /usr/local/cwp/users/suspended/ and then rebuilding vhosts works.
Also changed bandwith limit in package from -1 to very high value, but cannot confirm it really helped.
I have tried its not working..
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Can confirm that deleting .bandwith files in /usr/local/cwp/users/suspended/ and then rebuilding vhosts works.
Also changed bandwith limit in package from -1 to very high value, but cannot confirm it really helped.
I have tried its not working..
How to rebuilding vhosts in new CWP panel?? Please guide me
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Can confirm that deleting .bandwith files in /usr/local/cwp/users/suspended/ and then rebuilding vhosts works.
Also changed bandwith limit in package from -1 to very high value, but cannot confirm it really helped.
I have tried its not working..
Have you tried suspend and unsuspend the account also? After that, look if the .bandwith files appear again in the folder, and delete them eventually.
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Can confirm that deleting .bandwith files in /usr/local/cwp/users/suspended/ and then rebuilding vhosts works.
Also changed bandwith limit in package from -1 to very high value, but cannot confirm it really helped.
I have tried its not working..
How to rebuilding vhosts in new CWP panel?? Please guide me
WebServer Settings > WebServers Main Conf > check "Rebuild all vhosts on save" and then save changes
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Can confirm that deleting .bandwith files in /usr/local/cwp/users/suspended/ and then rebuilding vhosts works.
Also changed bandwith limit in package from -1 to very high value, but cannot confirm it really helped.
I have tried its not working..
FIRST I have updated CWP new version and then did what you said, site is working now...
Have you tried suspend and unsuspend the account also? After that, look if the .bandwith files appear again in the folder, and delete them eventually.
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Problem solution.
please try to run cwp update manually
/scripts/update_cwp
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try to run cwp update manually, it looks like new automatic suspensions for bandwidth exceeders was not working properly with unlimited accounts.
/scripts/update_cwp
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Please help, same thing on my cwp from a few hours ago!!!
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there is one more way to resolve it
rm -f /usr/local/cwp/users/suspended/*.bandwidth
/scripts/cwp_api webservers rebuild_all
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The update solution works fine for the domains, but not for the subdomains (which remain suspended)
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The update solution works fine for the domains, but not for the subdomains (which remain suspended)
Someone else has this problem? Any solution?
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The update solution works fine for the domains, but not for the subdomains (which remain suspended)
Did you tried rebuild all vhost???
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Solved. Sorry, but with many servers, this wasn't updated. Now it is ok
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The problem appeared to everyone because of the latest update, please try the updates before circulating them to customers???
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3 servers running on cwp. Today is December 29. Thanks for the headache.
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You don't have permission to access this resource.
It's a problem with every update. Who allowed this inexperience? waste of time since morning.
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I also had the same problem. How can you allow that level of updates? CWP should at least check before submitting an update. In the end we have to give explanations because to clients of you errors.
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Why not release an update again to fix the root cause of this shit.
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There is an issue with the new update suspending accounts due to bandwidth for some reason. I fixed it by doing this:
- Deleting the domains file here /usr/local/cwp/users/suspended/
- Go to User Accounts then List Accounts. Under actions switching the suspend account toggle and then switching it back.
Then the domain was working but the bandwidth usage still showed over the limit. So I then:
- Went to User Quote under User Account clicked the packages link in the text "You can change the user quota by editing packages." and changed the bandwidth limit to a very high amount.
So far so good but this is crazy that they'd let an update out like this that totally brings down websites. Hopefully they get another update out asap.
This method worked. thanks
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I had issue with website and email both. After lots of try below steps helped me to resolved my issue.
solution :
1. suspend and unsuspend accounts
2. set public_html folder permission to 755 with selection of Recursive ( Set permissions recursively for all files and sub-folders )
3. for email issue follow the steps mentioned at http://wiki.centos-webpanel.com/roundcube-internal-server-error
Best of Luck