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WebPanel => E-Mail => Topic started by: sitesme on September 10, 2017, 06:57:20 AM

Title: Connection to IMAP server failed
Post by: sitesme on September 10, 2017, 06:57:20 AM

Hi

When trying to access Webmail, we get the error "Connection to IMAP server failed"

We never tried to login to Webmail before, it's the first time and the error shows up.

If someone could guide me to sort it out, I appreciate it.

Title: Re: Connection to IMAP server failed
Post by: 24x7servermanagement on September 11, 2017, 10:34:59 AM

Check if IMAP is running on your server or not.

You can verify this easily with 'telnet localhost 143' at the server or 'telnet server-ip 143' from your computer using command prompt.

If this is correct then check if localhost line is present in below file or not?

/etc/hosts

Title: Re: Connection to IMAP server failed
Post by: studio4host on September 11, 2017, 11:55:30 AM

check if dovecot works

Code: [Select]

service dovecot status
to start it use

Code: [Select]

service dovecot restart
also be sure that you are using cwp webmail which is roundcube.