Control Web Panel
WebPanel => PHP => Topic started by: rita1989 on April 05, 2020, 09:42:35 PM
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hello, i'm having issues with a hosted website.
the website was developed locally and then uploaded to the server. It is wordpress based and use a page builder.
Everything is fine but when i try to change something inside a page, in the builder part... it doesn't save the changes.
the theme support says it depends on the server, and the php max_input_vars should be the problem. Actually if the change is small it works, but it doesn't when it's a bigger change. i put the max_input_vars to 25000 but i still get the error.
Any hint on how to fix? thanks
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I suspect that you'll need to exclude a mod_sec rule (if indeed you have it activated!), though will open a door for parameter abuse.
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I agree with ejsolutions, it's very likely that mod_sec will cause issues with page builders or even WordPress itself, even though it has a default exclusion list.
Does the page refresh but doesn't save or just loads forever when you hit the save button? Also maybe take a look at apache's error logs to see what the problem is exactly.
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Mod_sec log will flag the access IP as a violation and display the rule number that triggered it.
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thanks i disabled it for the time of the changes and then reenabled, it worked fine
thanks ejsolutions
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thanks i disabled it for the time of the changes and then reenabled, it worked fine
A valid way of doing this, for better protection - if you remember the next time. ;)
It's what I'd do, given the amount of hack attempts against Wordpress - be sure to add Wordfence!
(You can disable a rule for a specific website, so as not to compromise the whole server.)