Control Web Panel

WebPanel => E-Mail => Topic started by: zeejdeej on May 17, 2020, 08:34:28 AM

Title: emails to hostmail and outlook always goes to spam
Post by: zeejdeej on May 17, 2020, 08:34:28 AM

hello,

i have configured SPF, DKIM, DMARC records for my domain and rDns is matching the SMTP banner. my email spam test score is 10/10 still all emails to hotmail and outlook going to spam folder. i have even contacted hotmail team to unblock my IP as it has clean reputation and not reported in any of the ban/spam list but they always reply your domain/IP is doesn't qualify for mitigation.

see the attached snaps for reference. kindly suggest what else i can do to fix this issue.

(https://smartwebsolutions.club/img/mx-sws.JPG)
(https://smartwebsolutions.club/img/mx-sws-1.JPG)
(https://smartwebsolutions.club/img/spam-score-sws.JPG)

Title: Re: emails to hostmail and outlook always goes to spam
Post by: rcschaff on May 17, 2020, 09:04:13 AM

Register your domain with https://postmaster.google.com/

After a few days, you'll gain reputation so long as your don't throw spam.

Title: Re: emails to hostmail and outlook always goes to spam
Post by: zeejdeej on May 17, 2020, 09:20:28 AM

dont long back by adding txt record to DNS as well as adding a CNAME record as below , but both the verification fails . error below for reference.

1. Add the TXT to the DNS configuration for smartwebsolutions.club
TXT record:
google-site-verification=7b2jKwBukYwFh8utyD4mT0HeJYuotKjNL_MCYVr1U1A

2. Add the CNAME record below to the DNS configuration for smartwebsolutions.club
CNAME Label/Host:
vgt6ki7kyrwk.smartwebsolutions.club
CNAME Destination/Target:
gv-55mz3ucpo364al.dv.googlehosted.com

Your DNS CNAME verification record was not found. You might need to wait a few minutes before Google sees your changes to the CNAME records. Please try again.

Your DNS TXT verification record was not found. You might need to wait a few minutes before Google sees your changes to the TXT records. Please try again.

Title: Re: emails to hostmail and outlook always goes to spam
Post by: dedios23 on July 31, 2020, 08:08:09 AM

Quote from: zeejdeej on May 17, 2020, 08:34:28 AM

hello,

i have configured SPF, DKIM, DMARC records for my domain and rDns is matching the SMTP banner. my email spam test score is 10/10 still all emails to hotmail and outlook going to spam folder. i have even contacted hotmail team to unblock my IP as it has clean reputation and not reported in any of the ban/spam list but they always reply your domain/IP is doesn't qualify for mitigation.

see the attached snaps for reference. kindly suggest what else i can do to fix this issue.

Did you manage to solve this? I have the same problem. I think it is a problem with key length DKIM 1024 and gmail accepts better 2048, I did a comparison of cwp7 and cpanel and the only difference was the DKIM, and in cpanel there was no spam problem