Messages

151

SSL / Re: Error in AutoSSL

« on: August 27, 2018, 02:26:48 PM »

What does the log says when you run the command below. Replace yourdomain.com with your actual domain name

sh /root/.acme.sh/acme.sh --home /root/.acme.sh/cwp_certs --issue -d www.yourdomain.com -d yourdomain.com -w /usr/local/apache/autossl_tmp --debug 2

152

CentOS 7 Problems / Re: Guys help me my server its down

« on: August 27, 2018, 01:41:59 PM »

From where you purchased server ask them to change rDNS to server.server80.tk

153

CentOS 7 Problems / Re: Guys help me my server its down

« on: August 27, 2018, 01:21:27 PM »

nano /var/named/server80.tk.db

at the end of file enter

server 14400 IN A 5.189.157.211.

save and restart dns server

service named restart

154

CentOS 7 Problems / Re: Guys help me my server its down

« on: August 27, 2018, 01:07:08 PM »

from your server

155

CentOS 7 Problems / Re: Guys help me my server its down

« on: August 27, 2018, 12:41:28 PM »

server80.tk still doesnt resolve.

goto

http://5.189.157.211:2030/admin/index.php?module=nameservers and click on save changes

Next check if server80.tk start resolving.

If it does resolve you need to add A name record to DNS to point server to 5.189.157.211

156

CentOS 7 Problems / Re: Guys help me my server its down

« on: August 27, 2018, 12:00:40 PM »

did you create user account for server80.tk on your server?

157

CentOS 7 Problems / Re: Guys help me my server its down

« on: August 27, 2018, 10:41:42 AM »

server80.tk is not a valid hostname. Follow FQDN guideline.

158

CentOS 7 Problems / Re: Guys help me my server its down

« on: August 27, 2018, 10:00:54 AM »

services are up what is exactly not running?

159

CentOS 7 Problems / Re: Guys help me my server its down

« on: August 27, 2018, 09:42:05 AM »

services are up.

what is output of

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service cwpsrv status -l

160

SSL / Re: AutoSSL Unable to select correct IP

« on: August 27, 2018, 09:13:46 AM »

choose any ip and click install.

161

CentOS 7 Problems / Re: Guys help me my server its down

« on: August 27, 2018, 09:10:12 AM »

what is output of below three commands

service httpd restart
service nginx restart
service cwpsrv restart

162

CentOS 7 Problems / Re: Guys help me my server its down

« on: August 27, 2018, 08:37:59 AM »

You need to follow FQDN (https://kb.iu.edu/d/aiuv) for creating hostnames.

163

CentOS 7 Problems / Re: Can't open a ticket what's the point!

« on: August 26, 2018, 11:18:48 PM »

Well CWP team only help you regarding it.

Well they haven't. I'm still getting threatening emails.

Do you have nginx enabled?

Yes

Disable it and it will be resolved.

Does your mail server follow spam policies like adding dkim key and spf record?

rDNS/PTR record check: SUCCESS

It doesnt mean your email is using spf and dkim key. The best way to check is sending an empty email to check-auth@verifier.port25.com and they will send an email back to let you know if you are setup properly.

Are you trying to upload images on wordpress? OR you are using which script?

It can happen to any of the domains but the most used is Xenforo

Does disabling nginx solves this issue?

You need to set reverse dns from where you purchased server.

I set RDNS at my internet provider as the server is hosted at home on FTTP. Needed additional help from support, but wasn't forthcoming.

They can only help you regarding it

Please explain this error little more.

An open Cart database kept failing and had to be repaired a few times. Eventually I tried to migrate the database to wordpress and start the shop fresh, but backup of the database is fine, restore the same database is fine. Start a new database and try and populate it fails. It either does nothing or @custom error.

How you are populating database. Based on database structure and tables did you try switching it to INNODB? Right now you must be using MYISAM.

164

CentOS 7 Problems / Re: Can't open a ticket what's the point!

« on: August 26, 2018, 10:42:06 PM »

Code: [Select]

Well on the support side I agreed to allow Paypal to pay the monthly subscription (as per recommendation) and I get an unpaid notification form CWP telling me that I owe 1 cent and support will be cut off. I've emailed them countless times and never got a reply.
I click on open a ticket and get redirected back to the submit open ticket.
The last ticket I submitted really wasn't any help at all.
Well CWP team only help you regarding it.

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My server gives /@custom errors for web pages on all domains
Do you have nginx enabled?

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All emails are rejected as spam across all domains
Does your mail server follow spam policies like adding dkim key and spf record? Did you check mail header for that? Even your emails is signing with dkim key and spf record you have no guarantee that it will be come in inbox.

Code: [Select]

it is hit or miss if I'm able to upload images (or any of my members). No error messages, just works sometimes and others not.
Are you trying to upload images on wordpress? OR you are using which script?

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Reverse DNS is iffy at best (tried to get help with this through support, but got talked at rather than helped, so was left unresolved)
You need to set reverse dns from where you purchased server.

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Script installs from CWP control panel fail 100% of the time. I'm always left downloading things like Wordpress, uploading and setting up the database manually.
Well cant comment on that as we never used this feature and always do install script manually.

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Even Cart2cart level 1 tech support gave up trying to upload a database file to a domain on the server after trying for a month.
Please explain this error little more.

165

SSL / Re: Error in AutoSSL

« on: August 26, 2018, 10:01:22 PM »

We faced same issue on some of our server which were upgraded from old control panel to new control panel. that happened because acme.sh was not installed. Do check if you have .acme.sh in root

Code: [Select]

ls -lah /root/.acme.sh
The below log will actually report what is wrong with ssl certificate installation

Code: [Select]

cat /var/log/cwp/cwp_sslmod.log