All backups failing to run correctly

[rustylh]

All of my backups started failing after January 7th, 2021 across all of my CWP servers. This includes local backups and remote. Here is an example of the local I just tried to run. However, ALL backups results in the same output of the log. From what I see it acts like there are no accounts to backup ([]). Any help would be greatly appreciated. I am running the following:
CWPpro: 0.9.8.1035
PHP: 7.3.15

tail -f /var/log/cwp/cron_backup.log
2021-01-22 14:49:23 Local directory /newbackup//full/manual/accounts/  was created
2021-01-22 14:49:26 UPDATE backups SET LASTEXEC = "2021-01-22 14:49:26", STRUN ="0", BACKUP_FORCE="0" WHERE ID="1"
2021-01-22 14:58:21 {"ACCOUNTS_SERVER":"1","ACCOUNTS_SERVER_ID":"ALL@null","ADMIN_USERS":"1","APACHE_INCLUDE_CONFI":"","APACHE_WEBSERVER_CONF":"","BACKUP_RETENTION_DAILY":"1","BACKUP_RETENTION_MONTHLY":"3","BACKUP_RETENTION_WEEKLY":"2","BACKUP_STATUS":"1","BY_ACCOUNTS":"1","CONF_APACHE_SSL":"","CRON_HOUR":"0","CRON_MINUTES":"15","CWP_CONFIG_BACKUP":"","DAILY_BACKUP":"1","DATABASE_MYSQL":"1","DEFAULUSERBACKUP":"1","DNS_ZONE_TEMPLATE":"","FREQUENCY_DETAILS":"","FREQUENCY_DETAILS_DAILY":"Sunday,Monday,Tuesday,Wednesday,Thursday,Friday,Saturday,","FREQUENCY_DETAILS_MONTHLY":"","FREQUENCY_DETAILS_WEEKLY":"","FTP_ACCOUNTS_BACKUP":"","FTP_FILE_SERVER":"","FTP_LOCATION":"\/","FTP_LOGIN_USER":"","FTP_PASS":"","FTP_SERVER":"0","FTP_SERVERNAME":"","FTP_SERVER_PORT":"","FTP_TYPE":"FTP","FULL":"1","HOME_SERVER":"1","INCREMENTAL":"","LASTEXEC":"2021-01-22 14:49:26","LOCAL_FILE":"1","LOCATION_LOCAL_FILE":"\/newbackup\/","MAIL_SERVER_SETTINGS":"","MONTHLY_BACKUP":"0","NAME_RSA":"","NOT_ADMIN":"0","NOT_END":"0","NOT_ERROR":"0","NOT_OTHER":"0","NOT_OTHER_EMAIL":"","NOT_OWNER":"0","NOT_START":"0","NOT_START_END":"1","PER_PACKAGE":"0","RECORDS_DNS_DOMAIN":"1","SETTINGS_MYSQL_SSL_PHP":"","SSH_FILE":"","SSH_PORT":"","SSH_SERVER":"0","SSH_SERVERNAME":"","SSH_USER":"root","STRUN":"0","USERS_MAIL_ALIAS":"1","ID":1,"BACKUP_FORCE":"0","AGGRESSIVENESS":"","WEEKLY_BACKUP":"0","SSL_DOMAINS":"1","ACCOUNT_FTP":"1"}
2021-01-22 14:58:21 UPDATE backups SET STRUN="79531" WHERE ID = "1"
2021-01-22 14:58:21 Backup Initiated
2021-01-22 14:58:21 BY_ACCOUNTS
2021-01-22 14:58:21 []
2021-01-22 14:58:21 Starting compression
2021-01-22 14:58:21 /daily/Friday/
2021-01-22 14:58:24 UPDATE backups SET LASTEXEC = "2021-01-22 14:58:24", STRUN ="0", BACKUP_FORCE="0" WHERE ID="1"

[s0me0ne]

same here .. backups dont work several weeks ...

2021-01-24 19:15:01 Backup Initiated
2021-01-24 19:15:01 BY_ACCOUNTS
2021-01-24 19:15:01 []
2021-01-24 19:15:01 Starting compression
2021-01-24 19:15:01 Type conection cron FTP
2021-01-24 19:15:01 connection FTP successful
2021-01-24 19:15:01 /ftpconnection
2021-01-24 19:15:01 Failed to create directory to "/ftpconnection"
2021-01-24 19:15:01 Failed to create directory to "/ftpconnection/full"
2021-01-24 19:15:01 Failed to create directory to "/ftpconnection/full/weekly"
2021-01-24 19:15:01 Failed to create directory to "/ftpconnection/full/weekly/Sunday"
2021-01-24 19:15:02 Failed to create directory to "/ftpconnection/full/weekly/Sunday/"
2021-01-24 19:15:02 Failed to create directory to "/ftpconnection/full/weekly/Sunday//accounts/"
2021-01-24 19:15:02 Local directory /home/tmp_bak/ was created
2021-01-24 19:15:02 END
2021-01-24 19:15:05 UPDATE backups SET LASTEXEC = "2021-01-24 19:15:05", STRUN ="0", BACKUP_FORCE="0" WHERE ID="1"


email from server ...


PHP Warning:  ftp_mkdir(): /ftpconnection: File exists in /usr/local/cwpsrv/htdocs/resources/admin/addons/class_backupmanager.php on line 0
PHP Warning:  ftp_mkdir(): /ftpconnection/full: File exists in /usr/local/cwpsrv/htdocs/resources/admin/addons/class_backupmanager.php on line 0
PHP Warning:  ftp_mkdir(): /ftpconnection/full/weekly: File exists in /usr/local/cwpsrv/htdocs/resources/admin/addons/class_backupmanager.php on line 0
PHP Warning:  ftp_mkdir(): /ftpconnection/full/weekly/Sunday: File exists in /usr/local/cwpsrv/htdocs/resources/admin/addons/class_backupmanager.php on line 0
PHP Warning:  ftp_mkdir(): /ftpconnection/full/weekly/Sunday/: File exists in /usr/local/cwpsrv/htdocs/resources/admin/addons/class_backupmanager.php on line 0
PHP Warning:  ftp_mkdir(): /ftpconnection/full/weekly/Sunday//accounts/: File exists in /usr/local/cwpsrv/htdocs/resources/admin/addons/class_backupmanager.php on line 0

[bsoares]

Same problem here.

[Sandeep]

devs are working on it.

[Martins-phpbb]

My back up's via ftp to nas all work only thing that fails is database back up's

[hielkio]

Can anyone tell about the status of this issue?

[evansa]

The development team fixing this bug

[kalil]

The same problem happens here, is there any forecast to be solved?

[SaveinCloud]

I am also having the same problem, what is the solution forecast?

[s0me0ne]

backups are working now ..

[ProComm365]

still not working for me; just the manual Full-backup works but the "Automatic Backup" is not working.
FYI, I'm in a pro license

[kalil]

Hello, we did not make any changes, but the backup returned to work perfectly.

[ProComm365]

That's weird, but no, it's still not working for us.
Is there any update from CWP about this issue?

[kalil]

Well, have you kept your OS up to date?

[ProComm365]

Indeed https://prnt.sc/10biyzk