Author Topic: Not receiving emails from Gmail  (Read 3035 times)

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Not receiving emails from Gmail
« on: January 25, 2021, 01:23:28 AM »
OK, another weird problem.

The server isn't receiving emails from Gmail.
Can send to them, no problem.

Anyone else seen this?

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Re: Not receiving emails from Gmail
« Reply #1 on: January 25, 2021, 02:41:50 PM »
you need to check your mx records and mail server configuration
http://leafdns.com/
VPS & Dedicated server provider with included FREE Managed support for CWP.
http://www.studio4host.com/

*** Don't allow that your server or website is down, choose hosting provider with included expert managed support for your CWP.

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Re: Not receiving emails from Gmail
« Reply #2 on: January 25, 2021, 05:39:40 PM »
I think I got it resolved.

I had enabled MTA-STS, but since CWP doesn't do the SSL certificate for the mail server, only the main hostname, it caused a problem due to the mis-match.

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Re: Not receiving emails from Gmail
« Reply #3 on: October 04, 2022, 01:40:49 PM »
Starburst, did you correct the issue?

I'm having a similar issue on several domains on CWP where gmail can receive emails from the domains but the domains never receive the gmail emails.

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Re: Not receiving emails from Gmail
« Reply #4 on: October 04, 2022, 07:44:23 PM »
Fixed that a long time ago.

I just have strict settings for the emails, that are not the normal settings.

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Re: Not receiving emails from Gmail
« Reply #5 on: October 04, 2022, 07:53:46 PM »
Oh, I didn't know if it was a misconfigured DNS. I still haven't figured out why I get nothing from gmail accounts.

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Re: Not receiving emails from Gmail
« Reply #6 on: October 05, 2022, 02:06:31 AM »
https://i.vgy.me/sx7nzW.png
can received


and https://i.vgy.me/YjBoNK.png
can reply to gmail too

test add another mail to gmail.... success too
no problem on my cwp







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Re: Not receiving emails from Gmail
« Reply #7 on: October 05, 2022, 08:37:15 PM »
The same problem here

Just send but not receive from gmail

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Re: Not receiving emails from Gmail
« Reply #8 on: October 07, 2022, 02:25:13 AM »
Check several email accounts on my server with mail-tester.com and it comes back as 9/10 which is great. But I'm still not getting gmail emails to my on server email accounts.

I have gotten a few of these emails from my mail system. Could this be an issue? I have no problems sending emails to gmail from normal email accounts on the server..

The error below is what happens when my server mail system sends out server warnings to my gmail account:

<xxxx@xxxxx.com> (expanded from <root>): host
    aspmx.l.google.com[2607:f8b0:4023:1006::1a] said: 550-5.7.1
    [2602:ff16:11:0:1:50:0:1] Our system has detected that this message
    550-5.7.1 does not meet IPv6 sending guidelines regarding PTR records and
    550-5.7.1 authentication. Please review 550-5.7.1
    https://support.google.com/mail/?p=IPv6AuthError for more information 550
    5.7.1 . a40-20020a056870d62800b00132ce490941si917871oaq.181 - gsmtp (in
    reply to end of DATA command)

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Re: Not receiving emails from Gmail
« Reply #9 on: October 07, 2022, 11:39:57 PM »
Couple of things you need to do no matter what gmail problems you have.

  • You have to delete your ip6 addresses from your dns record for each domain.
  • You have to create dmarc, spf, and dkim txt records in your dns record for each domain.
Listen to everything Pixelpadre says.

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Re: Not receiving emails from Gmail
« Reply #10 on: October 08, 2022, 12:36:09 AM »
Thanks Namaste for the reply.

I have SPF, dkim and dmarc in my dns records for all domains. I don't have an IPv6 on the machine and IPv6 isn't referenced in any DNS records.