DNS Redirection problem for xxx.com with www and without it

Hi,
I tryed renew SSL
Has anyone had a similar problem?


without www and with www point to the same IP

Same problem here all our websites are showing Connection not protected message. ANy one have any solutions

Same problem since 31 Jan

it's a DNS misconfiguration you have somewhere.

on your pc, do this with cmd:

Code: [Select]

nslookup xxx.com
Does it show the correct IP for the website?

It was a firewall issue on ISP side.

I also having the same issue. CWP Pro is latest version. All updates installed.

Solved 
Firewall issue.

Hello!
How to solve it?
It was needed to disable firewall to renew the certificates.
Auto renew will not work.

Hi,

In my case it was a firewall issue but not in server on ISP side.

I've asked ISP to check firewall settings and they have fixed it.

My case is in CWP firewall
443 port is open for In and Out

Another pitfall for renewing certificates is if you have your web server (apache or nginx) set up to 301 redirect HTTP to HTTPS requests. You need to disable this temporarily while you renew your certificates. LetsEncrypt needs to connect to the server via standard port 80 (HTTP) for the renewal process to complete successfully.