Author Topic: Latest Roundcube Doesn't receive emails  (Read 1761 times)

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Latest Roundcube Doesn't receive emails
« on: October 21, 2021, 05:01:28 PM »
Hi

I have a weird issue and i haven't found an answer in the forum.

Recently i migrated from Cpanel to CWP. All went well until the moment i realized that some accounts dont receive emails. I checked and that was true. I created a new email account under a user and boom, the new email account works as intents to be. Hm....thought about permissions and ownership of the directories. NOPE all vmail:mail and the new account was created under the same ownership/

Lets see what the log says:

i run this: tail -f /var/log/maillog

and boom all emails look to be delivered to the accounts but they don't show up in roundcube. Any ideas here?

TIA



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Re: Latest Roundcube Doesn't receive emails
« Reply #1 on: October 21, 2021, 05:18:06 PM »
try this
/scripts/cwp_api account mail_fix_permissions


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Re: Latest Roundcube Doesn't receive emails
« Reply #2 on: October 22, 2021, 04:26:07 PM »
The same problem with me, Roundcube didn't work after the automatic update. The error popup in Roundcube "Connection error (Failed to reach the server)!"

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Re: Latest Roundcube Doesn't receive emails
« Reply #3 on: October 22, 2021, 04:34:45 PM »
Hi

I have a weird issue and i haven't found an answer in the forum.

Recently i migrated from Cpanel to CWP. All went well until the moment i realized that some accounts dont receive emails. I checked and that was true. I created a new email account under a user and boom, the new email account works as intents to be. Hm....thought about permissions and ownership of the directories. NOPE all vmail:mail and the new account was created under the same ownership/

Lets see what the log says:

i run this: tail -f /var/log/maillog

and boom all emails look to be delivered to the accounts but they don't show up in roundcube. Any ideas here?

TIA

Problem: RoundCube update to latest version that didn't work with Centos Web Panel
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Solution: Change version back to support version.
Code: [Select]
sh /scripts/mail_roundcube_update
It work for me and I hope will work for you too.
« Last Edit: October 22, 2021, 04:39:58 PM by JohnG »

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Re: Latest Roundcube Doesn't receive emails
« Reply #4 on: October 22, 2021, 09:30:57 PM »
I tried everything and nothing is working.
I go back to cpanel.