Author Topic: Paid Invoice Not Reflected in Account  (Read 1113 times)

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Paid Invoice Not Reflected in Account
« on: December 17, 2021, 10:01:52 PM »
After opening a CWP account, I went through the process of paying for a Pro license.  After a few failed attempts, I finally was able to make the payment.  I also received a confirmation.  However, the payment was not reflected in my account, nor on my CWP installation.  I submitted a ticket to Billing.  Today, I received a late payment notice, and found that my account was apparently removed.  My credit card shows the transaction.  So, I registered again, and opened another ticket with Billing, but there has been no response.  I hope by posting here, I will be able to reach someone.

Thank you.

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Re: Paid Invoice Not Reflected in Account
« Reply #1 on: December 23, 2021, 10:09:36 AM »
Hi, just send all pieces of information regarding billing issues/questions on the info@centos-webpanel.com
You can ask me to solve any problem with your server for some money in pm  ;)
Services Monitoring & RBL Monitoring
http://centos-webpanel.com/services-monitor
Join our Development Team and get paid !
http://centos-webpanel.com/develope-modules-for-cwp

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Re: Paid Invoice Not Reflected in Account
« Reply #2 on: January 03, 2022, 03:50:42 AM »
I am posting an update about this, to say it is resolved.  I was finally able to cancel the payment.  Today, I successfully upgraded to CWP Pro, after making the payment via PayPal.  I'm not sure, but there might be a disconnect somewhere, preventing payments via Skrill from being reflected on the CWP account website.  At least, this is what happened in my case.  So now, I have a fully-working control panel.

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Re: Paid Invoice Not Reflected in Account
« Reply #3 on: January 07, 2022, 12:20:38 PM »
I do not think somebody on the forum can help you with a payment.
You can ask me to solve any problem with your server for some money in pm  ;)
Services Monitoring & RBL Monitoring
http://centos-webpanel.com/services-monitor
Join our Development Team and get paid !
http://centos-webpanel.com/develope-modules-for-cwp

Installation Instructions
http://centos-webpanel.com/installation-instructions
Get Fast Support Here
http://centos-webpanel.com/support-services