Author Topic: CWP won't activate my license but i paid  (Read 2078 times)

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CWP won't activate my license but i paid
« on: September 23, 2022, 07:41:19 AM »
Online payment options do not work in Turkey. That's why I paid with BCH. I submitted all the documents that I made the payment (I sent an e-mail and created 2 separate tickets).

I sent a charge above the amount I wanted to buy in case there was a problem.

However, they don't answer at all. Your payment is not called successful or unsuccessful. Today is day 4 and still no response. The first time I bought the panel (or rather, I didn't get it)

ticket id: #903494 and #587457

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Re: CWP won't activate my license but i paid
« Reply #1 on: September 25, 2022, 06:54:50 AM »
where you buy the license? from partner or direct ?

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Re: CWP won't activate my license but i paid
« Reply #2 on: September 25, 2022, 11:00:46 PM »
Try running:

sh /scripts/update_cwp

And then login to the CP, and see if it has updated.

Did you go thru their system and did an Add Service?
The system is usually pretty automated.

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Re: CWP won't activate my license but i paid
« Reply #3 on: July 22, 2023, 12:18:56 PM »
I paid with bch. However, my bill is still showing as unpaid. Shouldn't I have a wallet where my bch balance will appear?

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Re: CWP won't activate my license but i paid
« Reply #4 on: July 22, 2023, 03:10:20 PM »
BCH?

CWP only accepts PayPal for payment the last time I noticed.
Doesn't means I missed something.

Or did you go thru a reseller like we are?

Send us a PM, and we might be able to help.

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Re: CWP won't activate my license but i paid
« Reply #5 on: July 22, 2023, 05:58:39 PM »


Payment options with BCH /Eth /BTC are also given on the bill payment page. I sent it but I couldn't find how to confirm it

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Re: CWP won't activate my license but i paid
« Reply #6 on: July 22, 2023, 06:03:21 PM »
Go to your bitcoin wallet and find the transaction ID.

Once you have that goto:
https://live.blockcypher.com/
or
https://www.blockchain.com/explorer

Enter the Transaction ID into the search field.
You can see how many confirmations your transaction has.

Have you tried opening a Billing support ticket with CWP yet?

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Re: CWP won't activate my license but i paid
« Reply #7 on: July 22, 2023, 06:58:28 PM »
Thank you for your interest.
Yes, I opened a ticket. Ticket #030695
Bch transfer completed and payment transferred to counter wallet

https://blockchair.com/tr/bitcoin-cash/address/qq27sxcvfg85wff4y4ncrs2c27capl2whshztg2hfr I can see at