Author Topic: I cannot unsuspend users.  (Read 501 times)

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I cannot unsuspend users.
« on: July 14, 2023, 01:01:20 PM »
I noticed one of my dormant user is eating up a lot of CPU which I dont know why. It is just a dormant website.

So I decided to suspend the specific user and the issue was fixed.

However, I cannot unsuspend the user back.
I tried it with other dormant user and the same issue.

Here are some more problems I encountered in relation.
1. I cannot adjust the INODE. I am trying to save it to 0 for those users.
2. The Green ON/OFF suspend button is green and says ON. But the Disk Usage bar is still orange.
3. I cannot login to the user. The error says "quota" in red.
4. The dormant websites are actually working for some reason.

Anyone encountering the same issue? Any fix on this?

Re: I cannot unsuspend users.
« Reply #1 on: July 15, 2023, 05:19:01 PM »
Can you increase the actual disk usage quota (not inode usage)? Then try unsuspending the user account. You can also make these types of changes in the CWP database via phpMyAdmin.