Author Topic: Cannot create new mailbox CWP USER GUI  (Read 1190 times)

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Cannot create new mailbox CWP USER GUI
« on: August 04, 2023, 05:29:04 PM »
Hi,

I having some trouble trying to create a new mailbox for a domain.

After creating a new user, I login into the account, and try to create a new mailbox, but the domain is not listed, the same happends when trying to create a subdomain, and anything else where domains are listed on the dropdown menu.

I have reinstalled OS and CWP-Panel hopping this was just a random error, but it happend again after reinstall.

I have looked into other topics but cannot find any solution.


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Re: Cannot create new mailbox CWP USER GUI
« Reply #1 on: August 04, 2023, 05:36:15 PM »
HI,

I have created a new user with a "dummy.com", neither user domains I have created are listed on the dropdown menu to create new mailboxes or sudomains

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Re: Cannot create new mailbox CWP USER GUI
« Reply #2 on: August 07, 2023, 01:59:31 PM »
As a test, can you add it from the CWP Admin side (rather than the user panel)?

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Re: Cannot create new mailbox CWP USER GUI
« Reply #3 on: August 07, 2023, 06:53:26 PM »
As a test, can you add it from the CWP Admin side (rather than the user panel)?

Actually I forgot to mention, that adding it directly from CWP Admin works without problem.

The issue is only using CWP USER.

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Re: Cannot create new mailbox CWP USER GUI
« Reply #4 on: August 07, 2023, 11:37:57 PM »
What OS distribution & version? I haven't seen this under CentOS 7.9.

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Re: Cannot create new mailbox CWP USER GUI
« Reply #5 on: August 08, 2023, 07:12:22 AM »
What OS distribution & version? I haven't seen this under CentOS 7.9.

Distro Name: CentOS Linux release 7.9.2009 (Core)
Kernel Version: 3.10.0-1160.95.1.el7.x86_64
CWPpro version: 0.9.8.1164

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Re: Cannot create new mailbox CWP USER GUI
« Reply #6 on: August 08, 2023, 05:51:29 PM »
I added 71 email accounts but still they are not listed.

Actually it shows 71 email account have been create for the domain but neither the domain or the emails accounts show on the CWP USER PANEL.



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Re: Cannot create new mailbox CWP USER GUI
« Reply #7 on: August 08, 2023, 10:30:50 PM »
Are you able to see the domain in the root_cwp DB under the domains table? Also, are the e-mail accounts present in the postfix DB, under the domain and/or mailbox table? There could be an illegal/unsanitized character in one that is causing the web GUI display to bomb out.

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Re: Cannot create new mailbox CWP USER GUI
« Reply #8 on: August 09, 2023, 05:55:17 AM »
Quote
Are you able to see the domain in the root_cwp DB under the domains table?
No, it only shows added doimains

The user domains are shown on "users" DB.




I had created a "dummy.com" user account, and added a dummy2.com added domain, none of the 3 domains can create a mailbox from CWP USER Website.

Quote
Also, are the e-mail accounts present in the postfix DB, under the domain and/or mailbox table?

on domain show only the domain that I had created the 71 accounts.

on mailbox shows all accounts I had created.






« Last Edit: August 09, 2023, 06:06:10 AM by andrereyes_mzt »

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Re: Cannot create new mailbox CWP USER GUI
« Reply #9 on: August 09, 2023, 06:05:19 AM »
By the way, I have another CWP installation same OS, same CWP version, with no issues on the CWP USER PANEL.

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Re: Cannot create new mailbox CWP USER GUI
« Reply #10 on: August 27, 2023, 06:39:14 AM »
Just before anybody says they fixed, my issue was fixed somehow with a new update.

I can add new mailboxes, new domains an anythign related.

I just want to thanks all people involved in the core maintenance of cwp, who maybe fixed my issue without knwon it.

thanks

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Re: Cannot create new mailbox CWP USER GUI
« Reply #11 on: August 27, 2023, 06:40:55 AM »