Author Topic: is this a server ... please help ...  (Read 1159 times)

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is this a server ... please help ...
« on: August 24, 2023, 10:22:22 AM »
Hi,

Hello,

I want to upload a WordPress demo and people write that it was uploaded for a maximum of 10 minutes, but for me it runs for 50 minutes and gives me an error, I tried several times and it was not an error 500, 501, 503 and others...

In error logs it gives me some [Thu Aug 24 13:03:18.783980 2023] [core:error] [pid 1627:tid 140575420446464] [client 98.255.202.4:55879] Script timed out before returning headers: admin-ajax.php, referer: http://rd.eu/wp-admin/themes.php?page=rigid-optionsframework

is this a server ... please help ...

BR
Venty

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Re: is this a server ... please help ...
« Reply #1 on: August 25, 2023, 02:57:49 AM »
Sorry -- I'm not quite understanding what you're asking or what your overall goal is. Limit a demo time frame? It dies prematurely so the demo fails?

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Re: is this a server ... please help ...
« Reply #2 on: August 25, 2023, 05:59:13 AM »
HI,

I'm sorry, but I don't understand...

The demo is developed by a vendor and I can hardly convince him to change anything….

Another question arises the same demo on other servers runs without problems...

What should I change to make it happen on my server too...

Thanks in advance!

BR
Venty

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Re: is this a server ... please help ...
« Reply #3 on: August 25, 2023, 06:50:54 AM »
Are those other servers running CWP?

Is so, are they running the same OS, WP version, etc?

I also see the word Ajax, which also always makes me cringe personally.

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Re: is this a server ... please help ...
« Reply #4 on: August 25, 2023, 07:10:09 AM »
thanks for the reply...

To be honest, I have no information, maybe they use Cpanel...

... but regardless I'm asking for help, I should happen to import this demo..., something to change on my server settings?

Thanks in advance!

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Re: is this a server ... please help ...
« Reply #5 on: August 25, 2023, 08:08:47 AM »
I understand, but to help more information is needed.

Different WordPress versions act differently, as do their plugins, so does Web Server running (Apache, Nginx, LightSpeed) and it's compiled modules.
Then you get into PHP versions and options.
Then Ajax.
Even they way different control panels, since they handle the permissions.

A core error could narrow it down to a WP config.

But without knowing details about the script, and current config, it's going to be hard to try & duplicate.

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Re: is this a server ... please help ...
« Reply #6 on: August 25, 2023, 08:29:57 AM »
...
Then Ajax.
.....

please some guidance and/or direction for Ajax…

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Re: is this a server ... please help ...
« Reply #7 on: August 25, 2023, 02:03:40 PM »
As Starburst indicated, Ajax is the last thing to look at in the tool chain. Can you give us the other relevant info (your core OS, which web server you are using, which PHP version you are using -- and if it is SuPHP or php-fpm, and which WordPress version you are running). Also, a larger log file snippet would be helpful. And disable CSF temporarily for testing, also disable Mod_Security for now...