Author Topic: cwp pro payment ?  (Read 1372 times)

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cwp pro payment ?
« on: September 01, 2023, 09:25:26 PM »
Hello I made a 12-month cwp pro payment, I paid with bitcoin at around 10 am, I left my account, my bill was not paid, and I open a ticket, they don't answer me, I'm leaving proof because I paid below, why isn't I given an answer?
https://img.imgyukle.com/2023/09/02/rZpNVo.png

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Re: cwp pro payment ?
« Reply #1 on: September 02, 2023, 01:41:58 AM »
Bitcoin transactions can be funny, depending on how high of a priority you paid (which sometimes is more than the transaction itself).

Check out:

Bitcoin's blockchain can be accessed at: https://blockchain.info/
Here, you'll be able to enter your Bitcoin TxID, or your exchange or wallet address, to track your transactions.
You will see a summary of information about the transaction, including the number of confirmations it has

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Re: cwp pro payment ?
« Reply #2 on: September 03, 2023, 12:09:43 AM »
Btw I open support ticket too because of billing, but seems like no answer from CWP WHMCS.

I didnt receive any invoice anymore I think since last month but when I login CWP WHMCS, the invoices are there.

Already more than 2 weeks I think without any reply.

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Re: cwp pro payment ?
« Reply #3 on: September 03, 2023, 01:16:54 AM »
Try submitting the ticket to Support instead of Billing, and see if you can get a reply from CWP.

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Re: cwp pro payment ?
« Reply #4 on: September 07, 2023, 06:38:26 AM »
Seems like they not replying. I already create billing and technical support ticket. 3 weeks ago for technical support, and since 3 september for billing.

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Re: cwp pro payment ?
« Reply #5 on: September 07, 2023, 07:22:55 AM »
Seems like they not replying. I already create billing and technical support ticket. 3 weeks ago for technical support, and since 3 september for billing.

If you are having the same problem with CWP not activating the pro version, PM me also.

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Re: cwp pro payment ?
« Reply #6 on: September 16, 2023, 03:00:07 AM »
I'm still having the same problem, I paid through BCH but still my invoice still shows pending.
I sent another ticket to support, the still moved my ticket to billing department.
It's been long I sent tickets to billing, and up till now no response.

Did anyone get a response?

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Re: cwp pro payment ?
« Reply #7 on: September 16, 2023, 11:57:39 AM »
If you used a cypto to pay the invoice(s), does Bitcoin's blockchain https://blockchain.info/ show the payment has been processed/received?