Author Topic: CWPro - not recieved  (Read 7983 times)

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CWPro - not recieved
« on: December 22, 2016, 09:13:04 AM »
Hello,

I have paid for a copy of CWPro and have not received any instructions on how to activate, I have paid for a full year. Would you be able to advise how I activate it on my server please? If it is not ready yet, could I have the payment refunded? Regards.

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Re: CWPro - not recieved
« Reply #1 on: December 22, 2016, 10:33:55 AM »
You should receive that in 24h, if not, write to support.
I received that after 3h from payment.

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Re: CWPro - not recieved
« Reply #2 on: December 22, 2016, 08:13:44 PM »
Ahh, I see it has now been activated. Issue resolved. Cheers! :)

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Re: CWPro - not recieved
« Reply #3 on: January 09, 2017, 11:26:15 AM »
My CWPro has been deactivated and after talking to support and sending over my server details, they have stopped responding. If this is not resolved soon, I may issue a chargeback as I paid for a year.

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Re: CWPro - not recieved
« Reply #4 on: January 09, 2017, 11:46:04 AM »
My CWPro has been deactivated and after talking to support and sending over my server details, they have stopped responding. If this is not resolved soon, I may issue a chargeback as I paid for a year.

You better wait for more time to get your problem resolved, with or without "pro", your server will work.

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Re: CWPro - not recieved
« Reply #5 on: January 09, 2017, 03:26:29 PM »
My CWPro has been deactivated and after talking to support and sending over my server details, they have stopped responding. If this is not resolved soon, I may issue a chargeback as I paid for a year.
please mention the ticket no. so we can check it

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Re: CWPro - not recieved
« Reply #6 on: January 09, 2017, 08:49:13 PM »
It's a joke or a spam??  >:(
Je parle français ''Made in Québec'', sometime Alien :-) and I try to perform my english. I learn by myself for fun & curiosity. Hope I can help you & you can help me.

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Re: CWPro - not recieved
« Reply #7 on: January 09, 2017, 10:38:05 PM »
You better wait for more time to get your problem resolved, with or without "pro", your server will work.

I have waited for 4 days. They were very responsive at first, they asked me to send them server details, I did. Anyway, it was CWPro and now it is not, so what else can I do.

please mention the ticket no. so we can check it

There was no ticket number, I sent it via the contact form and got a reply through e-mail.

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Re: CWPro - not recieved
« Reply #8 on: January 10, 2017, 12:14:42 AM »
Hello,

I have paid for a copy of CWPro and have not received any instructions on how to activate, I have paid for a full year. Would you be able to advise how I activate it on my server please? If it is not ready yet, could I have the payment refunded? Regards.

Me too no mail, but I think is activated

CWP info -- CWPpro version: 0.9.8.133
Je parle français ''Made in Québec'', sometime Alien :-) and I try to perform my english. I learn by myself for fun & curiosity. Hope I can help you & you can help me.