Author Topic: You are NOT running CWP Pro  (Read 25706 times)

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You are NOT running CWP Pro
« on: February 21, 2018, 04:07:07 PM »
I paid for the software and its been working great for 6 months now.. and now all of a sudden it says "You are NOT running CWP Pro"


here is the sinfo.sh output.



[root@server ~]# curl http://dl1.centos-webpanel.com/files/s_scripts/sinfo.sh|sh
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
100   889  100   889    0     0   2673      0 --:--:-- --:--:-- --:--:--  2677
===============================================
Kernel:
Linux server.nicksmail.co 4.15.3-1.el7.elrepo.x86_64 #1 SMP Mon Feb 12 06:46:25 EST 2018 x86_64 x86_64 x86_64 GNU/Linux

CPU info:
model name   : Intel(R) Xeon(R) CPU           X5670  @ 2.93GHz

Release:
CentOS Linux release 7.4.1708 (Core)

Arch:
x86_64

Virtualization Type:

Memory:
              total        used        free      shared  buff/cache   available
Mem:          64409        2905       59960           9        1543       60904
Swap:          8063           0        8063

MySQL info:
mysql  Ver 15.1 Distrib 10.1.31-MariaDB, for Linux (x86_64) using readline 5.1

Disk Info:
Filesystem           Size  Used Avail Use% Mounted on
devtmpfs              32G     0   32G   0% /dev
tmpfs                 32G  8.0K   32G   1% /dev/shm
tmpfs                 32G  8.7M   32G   1% /run
tmpfs                 32G     0   32G   0% /sys/fs/cgroup
/dev/mapper/cl-root   50G   22G   29G  43% /
/dev/sda1           1014M  182M  833M  18% /boot
/dev/sdb1            2.0T  350G  1.6T  19% /fullbackup
/dev/mapper/cl-home  499G   22G  477G   5% /home
tmpfs                6.3G     0  6.3G   0% /run/user/0


#
# /etc/fstab
# Created by anaconda on Tue Aug 15 19:06:46 2017
#
# Accessible filesystems, by reference, are maintained under '/dev/disk'
# See man pages fstab(5), findfs(8), mount(8) and/or blkid(8) for more info
#
/dev/mapper/cl-root     /                       xfs     defaults        0 0
UUID=6b502fcf-8025-436c-a125-100b4d216e40 /boot                   xfs     defaults        0 0
/dev/mapper/cl-home     /home                   xfs     defaults        0 0
/dev/mapper/cl-swap     swap                    swap    defaults        0 0
LABEL=/fullbackup /fullbackup      ext4    defaults        1 2

Apache PHP info:
Failed loading /usr/local/ioncube/ioncube_loader_lin_7.2.so:  /usr/local/ioncube/ioncube_loader_lin_7.2.so: cannot open shared object file: No such file or directory
Failed loading /usr/local/zend/5.6/ZendGuardLoader.so:  /usr/local/zend/5.6/ZendGuardLoader.so: undefined symbol: zval_used_for_init
PHP 7.2.1 (cli) (built: Jan 19 2018 11:57:58) ( NTS )
Copyright (c) 1997-2017 The PHP Group
Zend Engine v3.2.0, Copyright (c) 1998-2017 Zend Technologies

Apache start script check:
grep: /etc/init.d/httpd: No such file or directory

CWP Admin check:
/usr/local/cwpsrv/htdocs/admin

CWP version:
Failed loading /usr/local/ioncube/ioncube_loader_lin_7.2.so:  /usr/local/ioncube/ioncube_loader_lin_7.2.so: cannot open shared object file: No such file or directory
Failed loading /usr/local/zend/5.6/ZendGuardLoader.so:  /usr/local/zend/5.6/ZendGuardLoader.so: undefined symbol: zval_used_for_init
No Loader is installed. Please contact support.
===============================================

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Re: You are NOT running CWP Pro
« Reply #1 on: February 21, 2018, 04:19:11 PM »
re ran the Daily cron

./etc/cron.daily/cwp

fixed it

aparently it couldnt see the CWP server for updates.. but it can ping it now..


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Re: You are NOT running CWP Pro
« Reply #2 on: February 21, 2018, 08:44:04 PM »
But I lost a few features and had to recompile apache and ngnix and it fails all my SSL certs now.. still cant use Varnish or ngnix. but SSL works with vanilla apache.

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Re: You are NOT running CWP Pro
« Reply #3 on: November 06, 2019, 05:52:23 AM »
re ran the Daily cron

./etc/cron.daily/cwp

fixed it

aparently it couldnt see the CWP server for updates.. but it can ping it now..

I just had the same issue whereby my network was down and couldn't contact the cwp server.  The two things that happened were:

It started to show that I wasn't using CWPpro and;

It broke my nginx config, making all my nginx sites inaccessible.

Surely this is a serious bug - access to my websites shouldn't be broken just because cron didn't run properly !

Not to mention the 2 hours it took for me to troubleshoot (until I found this thread !)

Not good enough.

Pete

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Re: You are NOT running CWP Pro
« Reply #4 on: November 06, 2019, 06:17:23 PM »
can you contact support ? http://centos-webpanel.com/contact
i don't want this happens to me in future
« Last Edit: November 07, 2019, 09:48:01 AM by Administrator »

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Re: You are NOT running CWP Pro
« Reply #5 on: November 07, 2019, 04:17:09 AM »
can you contact support ? http://centos-webpanel.com/contact
i don't want this happens to me in future

Yes, I logged a support ticket 24 hours ago and have heard nothing back.

Pete
« Last Edit: November 07, 2019, 09:48:17 AM by Administrator »

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Re: You are NOT running CWP Pro
« Reply #6 on: July 28, 2020, 07:29:15 PM »
Is this fixed?

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Re: You are NOT running CWP Pro
« Reply #7 on: July 28, 2020, 09:52:40 PM »
run the following

Code: [Select]
sh /scripts/update_cwp

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Re: You are NOT running CWP Pro
« Reply #8 on: July 29, 2020, 06:22:00 AM »
can you contact support ? http://centos-webpanel.com/contact
i don't want this happens to me in future

Yes, I logged a support ticket 24 hours ago and have heard nothing back.

Pete

whats your ticket number ?