Author Topic: Unable to enter the User panel  (Read 19730 times)

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Unable to enter the User panel
« on: July 29, 2019, 03:55:14 PM »
Hi all,

Got a problem today.
The problem is that i can not enter the CentOS user webpanel
get an HTTP ERROR 500 on all the userpanel links:

https://MyIP:2083
https://hostname:2083

how to fix this?
did a server reboot- not working
did restart CWP- not working
Fix promissions -not working..

Thx

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Re: Unable to enter the User panel
« Reply #1 on: July 29, 2019, 11:36:27 PM »
tried without ssl ?

http://SERVER-IP:2030/

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Re: Unable to enter the User panel
« Reply #2 on: August 01, 2019, 01:18:49 PM »
Thx Already fixt it..

SSL error..

..

Regards Marcel

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Re: Unable to enter the User panel
« Reply #3 on: August 03, 2019, 06:45:54 PM »
I have the same problem. I can not solve.

Access was working perfectly to 2083, but suddenly stopped and returns "HTTP ERROR 500"
http://prntscr.com/onxs4x

My firewall is disabled and I don't see any SSL errors.

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Re: Unable to enter the User panel
« Reply #4 on: August 04, 2019, 11:02:24 PM »
I have noticed an issue in the latest build.

It is not sufficient to simply close a browser tab when exiting a user panel. If you fail to actually logout then you will not be able to log into another user panel, unless you re-log into the user panel that you failed to log out from, and then log out before closing that tab (or logging into the next user panel)!

You can usually see which user panel you forgot to log out of by looking at the bottom of the left (menu) margin of the admin panel.

If all else fails, then completely closing the browser (all windows) and then restarting the browser will let you log in.

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Re: Unable to enter the User panel
« Reply #5 on: September 17, 2019, 12:16:49 PM »
Hi All

I have the same issue.

Closing the web browser as suggested is not working. Is there any solutions to this?

Regards

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Re: Unable to enter the User panel
« Reply #6 on: September 25, 2019, 02:24:54 PM »
Suddenly user portal stopped working.White page is coming.I have checked without ssl also but nothing is coming.Do you have any idea?

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Re: Unable to enter the User panel
« Reply #7 on: October 14, 2019, 06:27:44 AM »
Hi All

I have the same issue.

Closing the web browser as suggested is not working. Is there any solutions to this?

Regards

Mine was a custom theme that my profile was selected on

They removed the custom theme to resolve

Thank you