Author Topic: No mail folder for newly created domain emails  (Read 10494 times)

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No mail folder for newly created domain emails
« on: October 22, 2019, 04:18:04 PM »
Hello,

Today I added an new domain in the control panel and created two email account for that domain name, I can see everything created very successfully with out any error. When I tried to login to on webmail it was showing this error message " Connection to IMAP server failed. ". I also checked the mail folder under /var/vmail there I can see previously created some other domain mail folder are there but newly created domain mail folder are not created. I can see the email address are showing in user and admin control panel but mail's are not accessible and folder are not created. In the last time I have updated the CWP the version iam using is CWP version: 0.9.8.907. So please help me there are lot of troubles because of this issue

Note: I also done Rebuild Mail Server and all mail services are showing running in the control panel.

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Re: No mail folder for newly created domain emails
« Reply #1 on: October 23, 2019, 02:13:06 PM »
Have you run an mxrecord check and smtp test?

Goto mxtoolbox.com and do that to ensure dns is resolving and that the smtp server is functioning correctly.

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Re: No mail folder for newly created domain emails
« Reply #2 on: October 25, 2019, 12:42:24 PM »
Everything is fine and all are pointing well, As previously created domain emails have folder in the Var/Vmail but newely created email accounts are not create folder for them

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Re: No mail folder for newly created domain emails
« Reply #3 on: October 25, 2019, 03:01:03 PM »
Below is my Host file content : /etc/hosts

Is it correct or wrong

127.0.0.1 localhost.localdomain localhost
::1 localhost6.localdomain6 localhost6
93.104.215.253 cbwh.abcd.in cbwh
127.0.0.1 cbwh.abcd.in
127.0.0.1 autoreply.cbwh.abcd.in

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Re: No mail folder for newly created domain emails
« Reply #4 on: October 28, 2019, 02:44:53 PM »
Have you run an mxrecord check and smtp test?

Goto mxtoolbox.com and do that to ensure dns is resolving and that the smtp server is functioning correctly.

Hi is there anything you can help me, I have update my post

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Re: No mail folder for newly created domain emails
« Reply #5 on: October 28, 2019, 07:47:14 PM »
2hat is the output of the mxtoolbox dns, mxrecords, smtp checks? (Post them all)

Is it sending mail? Are sent mail also being received other end? If not have you got spf, dkim, _DMARC records? (Quite often emails are not delivered if these are missing)