Author Topic: Root User - Filemanager upload stalls at 5%  (Read 481 times)

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Root User - Filemanager upload stalls at 5%
« on: November 19, 2019, 05:31:45 AM »
Why is a file upload stalling at around 5-7% when logged into CWP as root user?

I understand that normal users may have quota and php restrictions, however the CWP Root user should have no such restrictions via the File Manager.

I tried to use the method outlined by CWP Wiki https://wiki.centos-webpanel.com/big-file-upload-via-file-manager  however even when changing the memory limit to 1000MB i still cannot get past 7% (did not see a "post_max_size" in php.ini)

If I leave it for a while, it eventually says upload complete, but nothing is uploaded to /home.

I did some googling and found this website where it says that CWP file manager doesnt allow large file size uploads and offers a workaround????
https://thecuriouswebsitedesigner.co.uk/how-to-migrate-a-user-from-cpanel-to-centos-web-panel

Is the above website correct? If not, how to i fix CWP file Manager so it will allow large file size uploads for Root User? (step by step procedure please with details suited to the filesize below)

I am trying to upload a Cpanel Backup that i intend to restore to CWP...filesize is just under 1GB.


Thanks
« Last Edit: November 19, 2019, 06:32:13 AM by adamjedgar »

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Re: Root User - Filemanager upload stalls at 5%
« Reply #1 on: November 19, 2019, 02:44:30 PM »

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Re: Root User - Filemanager upload stalls at 5%
« Reply #2 on: November 19, 2019, 08:40:29 PM »
"First you must generate a Key API with ROOT ACCESS on your cPanel/WHM server,"

I dont have Cpanel Root user access so this method cannnot be used for standard cpanel users. Hence, i thought that the other alternative "Cpanel Account Restore" was a working option?
« Last Edit: November 19, 2019, 09:02:45 PM by adamjedgar »

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Re: Root User - Filemanager upload stalls at 5%
« Reply #3 on: November 21, 2019, 07:16:43 PM »
Hi, you can use the User Accounts module >> cPanel Account Restore.

Here is the documentation
https://docs.control-webpanel.com/docs/admin-guide/user-accounts/cpanel-account-restore