Author Topic: Missing Account  (Read 1443 times)

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Missing Account
« on: July 12, 2020, 06:12:11 PM »
After migrating one account from cPanel, the account does not show in CWP. CWP reports the migration was successful and the site loads, but there are no references to the account - no user account, no domain, no zone, nothing. If I try to create the account manually, CWP says the user already exists in /etc/passwd.

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Re: Missing Account
« Reply #1 on: July 12, 2020, 07:25:03 PM »
I was able to work around the issue by restoring cpmove file for the user account.

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Re: Missing Account
« Reply #2 on: November 05, 2020, 11:58:32 AM »
This is serious bug I am facing since long time ago. quite often accounts are not properly migrated between cPanel ->CWP.
Today I even got one of client account dissapear. It worked before but dissapear. I have to create new account with this domain and move files to it. Hopefully I dont use CWP for mails as this would be disaster.